The University Counselling Service is a professional service available for members of staff at no cost. It is also confidential which means your contact with the service and notes from counselling sessions will not be included in your employment record.
The University Counselling Service understands that you may encounter various kinds of concerns both at work and in your personal life. In order to meet the increasing counselling needs of staff, we introduced Employee Assistance Programme (EAP) service since June 2023, which will be responsible for counselling services to our staff at UNNC.
The key benefits include:
- Confidential. No one at University of Nottingham Ningbo China will know that you have called unless you choose to disclose this.
- You have access to 5 counselling sessions per issue, per year.
- No cost to the employee. The service is paid for by University of Nottingham Ningbo China.
- Available 24 hours a day, 7 days a week, 365 days a year. At any time of the day or night, weekends, and over holidays, you will be able to speak with one of our professionals.
- Independent, impartial source of support. Your Employee Assistance Programme is completely independent and does not represent any organisation, including University of Nottingham Ningbo China.
The Employee Assistance Programme can provide support on a wide range of work and personal issues.
Some examples include:
- Improving relationships
- Parenting
- Couples’ support
- Managing life changes
- Career success
- Surviving the loss of a loved one
- Managing workplace pressure
- Work-life balance
- Maintaining physical health
- Referrals to local financial or legal resources
How to Use EAP?
EAP is for UNNC staff and staff family only and the passcode can only be shared within the staff community. Please follow the instructions below to access detailed information on SharePoint using your staff ID.
Access Route: please find the "How to access the EAP" for your reference by clicking on the link
Feedback
If you have any compliments, complaints, or feedback about any aspect of your experience of using the EAP services, you can scan the QR code below to let us know your experience.
Quick links