Operation and Engagement
The Operation and Engagement team brings together frontline library support, communications, cultural programming and community engagement to create a welcoming, accessible and engaging experience for students, staff, academics and visitors. Through coordinated services, events and exhibitions, the team enables effective use of the Library and connects the University community with its academic, cultural and civic mission.
The team provides practical support for accessing and using the Library’s collections, services, spaces and equipment. This includes guidance on print and electronic resources, lending and account services, learning and research spaces, and study facilities. Through frontline enquiry and user-support services, the team helps users access, evaluate and create knowledge effectively.
The team coordinates communication, cultural programming and community engagement for UNNC students, academics, staff and external visitors. Through social-media and digital communication channels, the team builds strong relationships and collaboration across internal and external communities. It also designs and delivers engaging co-curricular and scholarly activities that enrich the student experience and promote the University’s core values.
The team manages the University History Museum, the Riverside Gallery and the University’s official souvenir shop. Opened in April 2024, the UNNC Museum is a free-to-visit cultural and research platform located on the east side of the Trent Building. It presents the University’s history alongside changing research-led exhibitions and public events. The Museum connects academic enquiry with local perspectives and supports liberal education, creative engagement and public participation. The opening of the University’s official souvenir shop marks a strategic step in strengthening UNNC’s cultural brand, campus identity and community engagement.
Content & Service
The Content & Service Team plays a key role in supporting the University’s teaching, learning, scholarly endeavor and open research.
The team supports students, researchers and academic colleagues in their teaching and research activities; develops information and digital literacy skills; provides the systems and metadata that maximize the discovery of and access to scholarly content, including the University’s research outputs; and oversees the acquisition and management of the Library’s print and online collections.
What we do:
Collections and Resource Acquisition
We work with the academic community and students to select resources that support the University’s teaching, learning and research.
We acquire and manage print and digital resources through purchase, subscription, licensing and other access arrangements. We also develop and evaluate the Library’s collections to ensure that they continue to meet the needs of our users.
Discovery, Access and Open Access Management
We provide the metadata and systems that help users discover and access the Library’s print and digital resources. We also manage publication information within the institutional repository and enhance the discoverability of university research outputs.
Our work includes supporting library discovery and access systems, as well as providing guidance on copyright, open access and repository services.
Research Support
We contribute to activities that support the University’s research priorities and work closely with faculties to provide support tailored to their needs.
Our support includes, but is not limited to:
- Guidance and training on open access publishing, bibliometrics, scholarly publishing, copyright and reference management software.
- Research consultations supporting faculty and University research priorities.
- Research talks that enable academics to share their expertise.
- Training and database demonstrations arranged with external providers.
- Retrieval Certificate Services for academics upon request.
Learning Support
We help students and staff develop information, digital and research skills through inductions, embedded teaching, online courses and specialist workshops.
Our progressive training ranges from foundational information literacy and practical digital skills to advanced research support and innovative, technology-enhanced learning. We also collaborate with faculties, the Graduate School and external trainers to deliver programmes tailored to different learning needs.
Learning Technologies
The Learning Technologies team supports staff and students in effective and innovative approaches to the use of digital technologies and resources, for teaching, learning, assessment and research. Our approach to digital learning and use of innovative and emerging technologies ensure that our students have a high-quality learning experience. We are committed to promoting best practice and deliver innovative digital learning reflecting the quality and breadth of academic expertise at our institution.
We provide guidance, training and support on a number of educational tools and pedagogical approaches facilitating online assessments, effective feedback & marking, online/hybrid teaching, promoting student engagement and collaboration as well as developing engaging teaching materials and activities. We disseminate best practice through staff development, designated community of practice events and student digital literacy training.
Some of the main technologies and approaches we support include the following:
- Learning management system
- Online teaching apps
- Lecture capture and recording platform
- Audience response and interactive presentation tool
- Interactive activity design tool
- Online assessment systems
- Multimedia and peer review assessments
- Feedback and marking tools
- AR/VR/XR education
- Classroom technology solutions
- AI in teaching and assessment
Reach out to us on learning-technologies@nottingham.edu.cn for any queries.