Viswanath Venkatesh

Honorary Professor

Nottingham University Business School China
Staff Profile Portrait Image


Contact

Campus

University of Nottingham Ningbo China

Address

199 Taikang East Road, Ningbo, 315100, China

Qualifications

Ph.D. (University of Minnesota)

Graduate Program (Temple University, Philadelphia)

Undergraduate (Bharathiar University, India)


Biography

Viswanath Venkatesh, who completed his PhD at the University of Minnesota, is an Eminent Scholar and Verizon Chair at the Pamplin College of Business, Virginia Tech. Since Fall 2021, he is also the Director of Pamplin’s Executive PhD program. He is widely regarded as one of the most influential scientists, both in terms of premier journal publications and citation impact (e.g., Thomson Reuters’ highlycited.com, Emerald Citations, SSRN, PLoS Biology), with a recent career ranking of 485th (out of ~9 million scientists in all fields) and 1st in information systems. His 2021 citation impact ranking was 95th (out of ~9 million scientists in all fields). His research focuses on understanding the diffusion of technologies in organizations and society. His favorite project focuses on improving the quality of life of the poorest of the poor in India—which he has presented in various forums including at the United Nations. The sponsorship of his research has been about US$10M. His work has appeared in leading journals in human-computer interaction, information systems, organizational behavior, psychology, marketing, medical informatics, and operations management, and included best paper awards (e.g., Academy of Management Journal). His works have been cited about 151,000 times (Google Scholar) and about 50,000 times (Web of Science), with an h-index of 84 and i-10 index of 137. He developed and maintains an IS research rankings web site that has received many accolades from the academic community including Association for Information Systems’ Technology Legacy Award. He has served in editorial roles in various journals. He is a Fellow of the AIS and the Information Systems Society, INFORMS.


Teaching

Major Curriculum Redesign

  • Actively engaged in curriculum redesign of BIT PhD program, Pamplin College, 2022-’23.
  • Effected adjustments to the ISYS PhD program curriculum after 5 years of reflection on previous changes, Walton College, 2011.
  • Benchmarked ISYS PhD program against aspirational peers, and developed and implemented several changes, Walton College, 2004-’05.
  • Led efforts to implement test-out procedures for computer skills course at the Smith School (1998-‘02).
  • Led benchmarking IS curriculum at the Smith School: 1997, 1998 and 2001.
  • Led efforts to restructure IS core course (BMGT301) into two courses at the Smith School: conceptual course (BMGT 305) and skills course (BMGT 201) in 1997-’98.
  • Led efforts to change core requirements in the UG IS curriculum at the Smith School: 2000-’01: Incorporating application development course in the core; 2001-’02: Incorporating SA&D and database courses in the core.

Honorary positions

Spring 2021- present Eminent Scholar & Verizon Chair, Present Director, Executive PhD Program (starting Fall 2021), Fellow, Commonwealth Cyber Initiative (2021-’23) Affiliate Faculty, Virginia Tech India (starting Fall 2023) Department of Business Information Technology Pamplin College of Business, Virginia Tech, Blacksburg, VA

Fall 2011- Fall 2020 Distinguished Professor & Billingsley Chair in Information Systems, Department of Information Systems, Walton College of Business, University of Arkansas, Fayetteville, AR

Summer 2004 - Summer 2011 Professor & Billingsley Chair in Information Systems, Department of Information Systems, Walton College of Business, University of Arkansas, Fayetteville, AR

Fall 2002 - Spring 2004 Associate Professor, Tyser Fellow, & Director of MBA Consulting, Spring 2004 Decision and Information Technologies Department, Smith School of Business, University of Maryland, College Park, MD

Summer 1997 - Summer 2002 Assistant Professor & Tyser Fellow, Summer 2002 Decision and Information Technologies Department, Smith School of Business, University of Maryland, College Park, MD


Awards / Patents

Research Impact Recognitions

  • About 151,000 citations per Google Scholar; most-cited scholar at Virginia Tech and previously at University of Arkansas; one of the most-cited scholars in the field of business in general and information systems in particular.
  • About 50,000 citations per Web of Science; most-cited scholar at Virginia Tech and previously at University of Arkansas; one of the most cited in the field of business in general and information systems in particular.
  • h-index: 84 and i-10 index: 137—one of the most-cited scholars in the field of business in general and information systems in particular.
  • Citation ranking (impact) based on an article published in PLoS Biology (Ioannidis et al. 2019; https://doi.org/10.1371/journal.pbio.3000384) that developed a standardized citation metric (based on 6 different citation metrics); annual updates available online:
  • Based on citation data from 1996-2021 for articles published since 1960, career impact ranking: 485th out of –9 million scientists across all fields; 2021 (single-year) impact ranking: 95th out of –9 million scientists across all fields. Ranked 1st in career and single-year rankings in information systems.
  • Based on citation data from 1996-2020 for articles published since 1960, career impact ranking: 524th out of –7 million scientists across all fields; 2020 (single-year) impact ranking: 94th out of –7 million scientists across all fields. Ranked 1st in career and single-year rankings in information systems.
  • Based on citation data from 1996-2019 for articles published since 1960, career impact ranking: 659th out of –8 million scientists across all fields; 2019 (single-year) impact ranking: 117th out of –8 million scientists across all fields. Ranked 1st in career and single-year rankings in information systems. Note complete rankings for 2018 are not available.
  • Based on citation data from 1996-2017 for articles published since 1960, career impact ranking: 981st out of –7 million scientists across all fields; 2017 (single-year) impact ranking: 179th out of –7 million scientists across all fields. Ranked 1st in career and single-year rankings in information systems.
  • SSRN: Several papers are consistently ranked in the top-10% in terms of downloads.
  • Venkatesh, Chan, and Thong (2012) received the Ambassador award for citation impact for papers published between 2012 and 2017 at the Journal of Operations Management.
  • Among the 95 most-cited scholars in business and economics based on publications from 2000-2012 (http://highlycited.com, a Thomson Reuters’ service).
  • Ranked #23 among most-cited scientists in Economics and Business (source: http://www.in-cites.com/nobel/2007-eco-top100.html).
  • Ranked the 27th most influential scholar in management and 16th most influential among those who received their degree since 1991 (Aguinis et al. 2012, Academy of Management Perspectives).
  • Venkatesh et al. (2003) was named a current classic each year since 2008 by ScienceWatch, a service of Thomson Reuters (the same company that provides Web of Science). This paper is also the 2nd most cited of all MIS Quarterly ScienceWatch also listed this paper as the most influential article in one of the only four major Research Front Maps (termed “technology acceptance model”) in business and economics since 2009. My interview is available at: http://sciencewatch.com/inter/pod/2009/ and on my web site at: http://vvenkatesh.com.
  • Venkatesh, Thong, and Xu (2012) was in Google Scholar’s top-10 most-cited papers in business and economics that were published from 2011 to 2015.
  • Venkatesh, Brown, and Bala (2013) was among the 50 papers to receive Emerald’s Citations of Excellence award for 2015.
  • Venkatesh and Bala (2008) is the most cited of all Decision Sciences articles; this paper was among the 50 papers to receive Emerald’s Citations of Excellence award for 2012. In 2014, this paper was chosen to be one of the 35 most-cited papers across all previous 15 years of awardees (i.e., out of 750 papers); in 2020, this paper was recognized as the most cited and most downloaded paper ever published in Decision Sciences’ 50-year history.
  • Venkatesh (2000) is the 2nd most cited of all Information Systems Research
  • Venkatesh and Davis (2000) is the 3rd most cited of all Management Science
  • Venkatesh and Davis (1996) is the 2nd most cited of all Decision Sciences articles; in 2020, this paper was recognized as the 2nd most cited paper ever published in Decision Sciences’ 50-year history.
  • ISI Essential Science Indicators recognized “A Theoretical...” (Management Science 2000) as the paper with the highest percent increase in citations for the period of Aug-Oct 2003.

Research Productivity Recognitions

  • During various 5-year periods since 2001, he is the most productive in terms of publications in the premier journals in information systems (i.e., Information Systems Research and MIS Quarterly).
  • During various 10-year periods since 2001, he is the most productive in terms of publications in the premier journals in information systems (i.e., Information Systems Research and MIS Quarterly).
  • During various 15-year periods from 2001, he is the most productive in terms of publications in the premier journals in information systems (i.e., Information Systems Research and MIS Quarterly).
  • As of Oct 2022, one of only two scholars all-time to publish over 30 papers (total: 32) in MIS Quarterly.
  • Only scholar to publish in all 4 issues of MIS Quarterly in one calendar year (2017), with one issue including 2 of his papers for a total of 5 papers in MIS Quarterly in 2017.
  • Only scholar to publish in all in all 4 issues of MIS Quarterly in one calendar year (2013).
  • Ranked in the top-5 most frequently appearing authors in years 2005-2014 and 1977-2014 in MIS Quarterly, Information Systems Research, and Journal of Management Information Systems (Everard et al. 2017, CAIS).
  • Ranked 21st based on research productivity in years 2003-2007 for publications in MIS Quarterly, Information Systems Research, and Journal of Management Information Systems (Clark et al. 2009, CAIS).
  • Ranked 1st (straight rank) and 2nd (normal rank, adjusted rank) in contributions to HCI based on publications in seven prime MIS journals from 1990-2002 (Zhang and Li 2005, CAIS).
  • Ranked 12th based on research productivity in IS in 1999-2003 for publications in 12 journals (Huang and Hsu 2005, CAIS).
  • Ranked most productive for research on the technology acceptance model (Lee et al. 2003, CAIS).

Other Awards and Honors

  • All-around Faculty Member Award, Walton College of Business, University of Arkansas, 2018-’19.
  • Venkatesh et al. paper titled “Networks, Technology, and Entrepreneurship: A Field Quasi-Experiment among Women in Rural India” in Academy of Management Journal was recognized as the best paper published in the journal in 2017.
  • Named Fellow of Association of Information Systems in 2016.
  • AIS’ Technology Legacy Award, 2016.
  • Named Fellow of Information Systems Society, INFORMS in 2015.
  • Named to Marquis’ Who’s Who in the World, America, and/or Science and Technology each year since 2007.
  • Faculty Research Excellence Award, Walton College of Business, University of Arkansas, 2015-’16.
  • Alumni Distinguished Faculty Achievement Award for Research, University of Arkansas, 2011-’12.
  • Faculty Research Excellence Award, Walton College of Business, University of Arkansas, 2011-’12.
  • Faculty Research Excellence Award, Walton College of Business, University of Arkansas, 2009-’10.
  • Faculty Research Excellence Award, Walton College of Business, University of Arkansas, 2006-’07.
  • The article “Telecommuting Technology...” in Personnel Psychology was nominated for the William A. Owens Scholarly Achievement Award for the best publication in a refereed article in the field of industrial and organizational psychology, 2002 (one of 18 articles nominated).
  • Editorial by Joannie Wexler in Sloan Management Review (Vol. 42, Number 3, 2001, p.17) about Information Systems Research (2000) article.
  • Recognitions and research findings have been reported in local and national newspapers, including Washington Post.
  • Smith School’s first “Tyser Fellow”—appointed in 1999.
  • Selected to Ernst and Young ICIS Doctoral Consortium, Cleveland, 1996.
  • Engineers’ Day Honor, PSG College of Technology, India, 1990.

Publications

Open Access Books

  • Road to Success: A Guide for Researchers in the Behavioral and Social Sciences (2nd edition: October 2021—VT Publishing; 1st edition: August 2011—Dog Ear Publishing) URL: http://vvenkatesh.com/book
  • Conducting Mixed-Methods Research: From Classical Social Sciences to the Age of Big Data and Analytics (1st edition: expected 2023—VT Publishing; copyediting changes approved)

Journal Articles

  1. Venkatesh, V., Cheung, C.M.K., Davis, F.D., and Lee, Z.W.Y. “Cyberslacking in the Workplace: Antecedents and Effects on Job Performance,” MIS Quarterly, forthcoming. https://doi.org/10.25300/misq/2022/14985
  2. Haag, S., Eckhardt, A., and Venkatesh, V. “Deviant Affordances: When Tensions, Deadlocks and Noncompliance Generate Performance,” MIS Quarterly, forthcoming. https://doi.org/10.25300/misq/2022/14340
  3. Goyal, S., Venkatesh, V., and Shi, X. “Role of Users’ Status Quo on Continuance Intentions,” Information & Management, 2022, 103686. https://doi.org/10.1016/j.im.2022.103686
  4. Venkatesh, V., Weng, Q., Maruping, L.M., and Rai, A. “Guidelines for the Development of Three-level Models: Bridging Levels of Analysis and Integrating Contextual Influences in IS Research” Journal for the Association of Information Systems, forthcoming.
  5. Windeler, J., Maruping, L.M., Venkatesh, V., and Weng, Q. “Bridge the Gap or Mind the Gap? The Role of Leaders and Technology in Configurationally Dispersed Teams,” Information & Management, forthcoming.
  6. Venkatesh, Speier-Pero, C., Aljafari, R., and Bala, H. “IT Use and Job Outcomes: A Longitudinal Field Study of Technology Contingencies,” Journal of the AIS, (23:5), 2022, 1184-1210. https://doi.org/10.17705/1jais.00760
  7. Venkatesh, V., Speier-Pero, C., and Schuetz, S.W. “Why Do People Shop Online? A Comprehensive Framework of Consumers’ Online Shopping Intentions and Behaviors,” Information Technology & People (35:5), 2022, 1590-1620. https://doi.org/10.1108/itp-12-2020-0867
  8. Venkatesh, V. and Goyal, S. “Impact of an Enterprise System Implementation on Job Outcomes: Challenging the Linearity Assumption,” Journal of Management Information Systems (39:1), 2022, 6­40. https://doi.org/10.1080/07421222.2021.2023405
  9. Raman, R., Aljafari, R., Venkatesh, V., and Richardson, V. “Mixed-Methods Research in the Age of Analytics, an Exemplar Leveraging Sentiments from News Articles to Predict Firm Performance,” International Journal of Information Management (64), 2022, 102451. https://doi.org/10.1016/j.ijinfomgt.2021.102451
  10. Hoehle, H., Venkatesh, V., Brown, S.A., Tepper, B., and Kude, T.C. “Impact of Customer Compensation Strategies on Outcomes and the Mediating Role of Justice Perceptions: A Longitudinal Study of Target’s Data Breach,” MIS Quarterly (46:1), 2022, 299-340. https://doi.org/10.25300/misq/2022/14740
  11. Venkatesh, V., Davis, F.D., and Zhu, Y. “A Cultural Contingency Model of Knowledge Sharing and Job Performance,” Journal of Business Research (140), 2022, 202-219. https://doi.org/10.1016/j.jbusres.2021.07.042
  12. Blut, M., Chong, A.Y.L., Tsiga, Z., and Venkatesh, V. “Meta-analysis of the Unified Theory of Acceptance and Use of Technology (UTAUT): Challenging its Validity and Charting a Research Agenda in the Red Ocean,” Journal of the AIS (23:1), 2022, 13-95. https://doi.org/10.17705/1jais.00719
  13. Vaithilingam, S., Nair, M., Macharia, M., and Venkatesh, V. “Mobile Communication and Use Behavior of the Urban Poor in a Developing Country: A Field Study in Malaysia,” International Journal of Information Management (63), 2022, 102440. https://doi.org/10.1016/j.ijinfomgt.2021.102440
  14. Venkatesh, V. “Adoption and Use of AI Tools: A Research Agenda Grounded in UTAUT,” Annals of Operations Research (308), 2022, 641-652. https://doi.org/10.1007/s10479-020-03918-9
  15. Maruping, L.M., Rai, A., Aljafari, R., and Venkatesh, V. “Overcoming Cross-Organizational Barriers to Success in Offshore Projects,” Industrial Management & Data Systems (121:12), 2021, 2365-2386. https://doi.org/10.1108/imds-09-2020-0559
  16. Kuruzovich, J., Paczkowski, W., Golden, T., Goodarzi, S., and Venkatesh, V. “Telecommuting and Job Outcomes: A Moderated Mediation Model of System Use, Software Quality, and Social Exchange” Information & Management (58:3), 2021, 103431. https://doi.org/10.1016/j.im.2021.103431
  17. Bala, H., Venkatesh, V., Ganster, D., and Rai, A. “How Does an Enterprise System Implementation Change Interpersonal Relationships in Organizations,” Industrial Management & Data Systems (121:8), 2021, 1824-1847. https://doi.org/10.1108/imds-06-2020-0380
  18. Venkatesh, V., Hoehle, H., Aloysius, J.A., and Nikkhah, H. “Being at the Cutting Edge of Online Shopping: Role of Recommendations and Discounts on Privacy Perceptions,” Computers in Human Behavior (121), 2021, 106785. https://doi.org/10.1016/j.chb.2021.106785
  19. Büttgen, M., Dicenta, J., Spohrer, K., Venkatesh, V., Raman, R., Hoehle, H., De Keyser, A., Verbeeck, C., Zwienenberg, T.J., Jørgensen, K.P., Beck, R., Rikken, O., Janssen, M., Kwee, Z., and Schär, F. “Blockchain in Service Management and Service Research: Developing a Research Agenda and Managerial Implications,” Journal of Service Management Research (5:2), 2021, 71-102. https://doi.org/10.15358/2511-8676-2021-2-71
  20. Chan, F.K.Y., Thong, J.Y.L., Brown, S.A., and Venkatesh, V. “Service Design and Citizen Satisfaction with E-Government Services: A Multidimensional Perspective,” Public Administration Review (81:5), 2021, 874-894. https://doi.org/10.1111/puar.13308
  21. Schuetz, S.W., Sykes, T.A., and Venkatesh, V. “Combating COVID-19 Fake News on Social Media through Fact Checking: Antecedents and Consequences,” European Journal of Information Systems (30:4), 2021, 376-388. https://doi.org/10.1080/0960085x.2021.1895682
  22. Venkatesh, V., Ganster, D.C., Schuetz, S.W., and Sykes, T.A. “Risks and Rewards of Conscientiousness During the COVID-19 Pandemic,” Journal of Applied Psychology (106:5), 2021, 643-656. https://doi.org/10.1037/apl0000919 [lead article]
  23. Chen, Y., Aljafari, R., Xiao, B., and Venkatesh, V. “Empowering Physicians with Health Information Technology: An Empirical Investigation in Chinese Hospitals,” Journal of the American Medical Informatics Association (28:5), 2021, 915-922. https://doi.org/10.1093/jamia/ocab034
  24. Ashraf, A.R., Thongpapanl, N.T., Anwar, A., Lapa, L., and Venkatesh, V. “Perceived Values and Motivations Influencing M-Commerce Use: A nine-country comparative study,” International Journal of Information Management (59), 2021, 102318. https://doi.org/10.1016/j.ijinfomgt.2021.102318
  25. Hoehle, H., Wei, J., Schuetz, S., and Venkatesh, V. “User Compensation as a Data Breach recovery Action: A Methodological Replication and Investigation of Generalizability Based on the Home Depot Breach,” Internet Research (31:3), 2021, 765-781. https://doi.org/10.1108/intr-02-2020-0105
  26. Venkatesh, V., Sykes, T.A., Aljafari, R., and Poole, M.S. “The Future is Now: Calling for a Focus on Temporal Issues in Information Systems Research,” Industrial Management & Data Systems (121:1), 2021, 30-47. https://doi.org/10.1108/imds-08-2020-0506
  27. Baiyere, A., Topi, H., Venkatesh, V., Wyatt, J., and Donnellan, B. “The Internet of Things (IoT): A Research Agenda for Information Systems,” Communications of the AIS (47), 2020, Article 21. https://doi.org/10.17705/1cais.04725
  28. Venkatesh, V. “Impacts of COVID-19: A Research Agenda to Support People in Their Fight,” International Journal of Information Management (55), 2020, 102197. https://doi.org/10.1016/j.ijinfomgt.2020.102197
  29. Venkatesh, V., Sykes, T.A., and Zhang, X. “ICT for Development in Rural India: A Longitudinal Study of Women’s Health Outcomes,” MIS Quarterly (44:2), 2020, 605-629. https://doi.org/10.25300/misq/2020/12342
  30. Schuetz, S.W. and Venkatesh, V. “Blockchain, Adoption, and Financial Inclusion in India: Research Opportunities,” International Journal of Information Management (52), 2020, 101936. https://doi.org/10.1016/j.ijinfomgt.2019.04.009
  31. Schuetz, S.W. and Venkatesh, V. “The Rise of Human Machines: How Cognitive Computing Systems Challenge Assumptions of User-System Interaction,” Journal of the AIS (21:2), 2020, 460-482. https://doi.org/10.17705/1jais.00608
  32. Venkatesh, V., Thong, J.Y.L., Chan, F.K.Y., Hoehle, H., and Spohrer, K. “How Agile Software Development Methods Reduce Work Exhaustion: Insights on Role Perceptions and Organizational Skills,” Information Systems Journal (30:4), 2020, 733-761. https://doi.org/10.1111/isj.12282
  33. Aloysius, J.A., Arora, A., and Venkatesh, V. “Shoplifting in Mobile Checkout Settings: Cybercrime in Retail Stores,” IT & People (32:5), 2019, 1234-1261. https://doi.org/10.1108/itp-06-2018-0292
  34. Venkatesh, V., Sykes, T.A., Rai, A., and Setia, P. “Governance and ICT4D Initiative Success: A Longitudinal Field Study of Ten Villages in Rural India,” MIS Quarterly (43:4), 2019, 1081-1104. https://doi.org/10.25300/misq/2019/12337
  35. Venkatesh, V., Sykes, T.A., Chan, F.K.Y., Thong, J.Y.L., and Hu, P. “Children’s Internet Addiction, Family-to-Work Conflict, and Job Outcomes: A Study of Parent-Child Dyads,” MIS Quarterly (43:3), 2019, 903-927. https://doi.org/10.25300/misq/2019/12338
  36. Ahmad, T., Aljafari, R., and Venkatesh, V. “The Government of Jamaica’s Electronic Procurement System: Experiences and Lessons Learned,” Internet Research (29:6), 2019, 1571-1588. https://doi.org/10.1108/intr-02-2019-0044
  37. AbuJarour, S., Wiesche, M., Andrade, A.D., Fedorowicz, J., Krasnova, H., Olbrich, S., Tan, C., Urquhart, C., and Venkatesh, V. “ICT-enabled Refugee Integration: A Research Agenda,” Communications of the AIS (44:1), 2019, 874-891. https://doi.org/10.17705/1cais.04440
  38. Maruping, L.M., Venkatesh, V., Thong, J.Y.L., and Zhang, X. “A Risk Mitigation Framework for Information Technology Projects: A Cultural Contingency Perspective,” Journal of Management Information Systems (36:1), 2019, 120-157. https://doi.org/10.1080/07421222.2018.1550555
  39. Hoehle, H., Aloysius, J.A., Goodarzi, S., and Venkatesh, V. “A Nomological Network of Customers’ Privacy Perceptions: Linking Artifact Design to Shopping Efficiency,” European Journal of Information Systems (28:1), 2019, 91-113. https://doi.org/10.1080/0960085x.2018.1496882
  40. Venkatraman, S., Cheung, C.M.K, Lee, Z.W.Y., Davis, F.D., and Venkatesh, V. “The ‘Darth’ Side of Technology Use: An Inductively Derived Typology of Cyberdeviance,” Journal of Management Information Systems (35:4), 2018, 1060-1091. https://doi.org/10.1080/07421222.2018.1523531
  41. Thongpapanl, N., Ashraf, A.R., Lapa, L., and Venkatesh, V. “Differential Effects of Consumers’ Regulatory Fit on Trust, Perceived Value, and M-Commerce Use among Developing and Developed Countries,” Journal of International Marketing (26:3), 2018, 22-44. https://doi.org/10.1509/jim.17.0129
  42. Zhang, X. and Venkatesh, V. “From Design Principles to Impacts: A Theoretical Framework and Research Agenda,” AIS Transactions on Human-Computer Interaction (10:2), 2018, 105-128. https://doi.org/10.17705/1thci.00106
  43. Hoehle, H., Aloysius, J.A., Chan, F.K.Y., and Venkatesh, V. “Customers’ Tolerance for Validation in Omnichannel Retail Stores: Enabling Logistics and Supply Chain Analytics,” International Journal of Logistics Management (29:2), 2018, 704-722. https://doi.org/10.1108/ijlm-08-2017-0219
  44. Venkatesh, V., Rai, A., and Maruping, L.M. “Information Systems Projects and Individual Developer Outcomes: Role of Project Managers and Process Control,” Information Systems Research (29:1), 2018, 127-148. https://doi.org/10.1287/isre.2017.0723
  45. Aloysius, J.A., Hoehle, H., Goodarzi, S., and Venkatesh, V. “Big Data Initiatives in Retail Environments: Linking Service Process Perceptions to Shopping Outcomes,” Annals of Operations Research (270:1-2), 2018, 25-51. https://doi.org/10.1007/s10479-016-2276-3
  46. Venkatesh, V., Hoehle, H., and Aljafari, R., “A Usability Study of the Obamacare Website: Evaluation and Recommendations,” Government Information Quarterly (34:2), 2017, 199-210. https://doi.org/10.1016/j.giq.2017.01.003
  47. Windeler, J.B., Maruping, L.M., and Venkatesh, V. “Technical Systems Development Risk Factors: The Role of Empowering Leadership in Lowering Developers’ Stress,” Information Systems Research (28:4), 2017, 775-796. https://doi.org/10.1287/isre.2017.0716
  48. Venkatesh, V., Shaw, J.D., Sykes, T.A., Wamba, F.S., and Macharia, M. “Networks, Technology, and Entrepreneurship: A Field Quasi-Experiment among Women in Rural India,” Academy of Management Journal (60:5), 2017, 1709-1940. https://doi.org/10.5465/amj.2015.0849 [Recognized as the best paper published in AMJ in 2017]
  49. Zhang, X. and Venkatesh, V. “A Nomological Network of Knowledge Management System Use: Antecedents and Consequences,” MIS Quarterly (41:4), 2017, 1275-1306. https://doi.org/10.25300/misq/2017/41.4.12
  50. Sykes, T.A. and Venkatesh, V. “Explaining Post-Implementation Employee System Use and Job Performance: Impacts of the Content and Source of Social Network Ties,” MIS Quarterly (41:3), 2017, 917-936. https://doi.org/10.25300/misq/2017/41.3.11
  51. Goode, S., Hoehle, H., Venkatesh, V., and Brown, S.A. “User Compensation as a Data Breach Recovery Action: An Investigation of the Sony PlayStation Network Breach,” MIS Quarterly (41:3), 2017, 703-727. https://doi.org/10.25300/misq/2017/41.3.03
  52. Venkatesh, V., Windeler, J., Bartol, K.M., and Williamson, I.O. “Person-organization and Person-job Fit Perceptions of New IT Employees: Work Outcomes and Gender Differences,” MIS Quarterly (41:2), 2017, 525-558. https://doi.org/10.25300/misq/2017/41.2.09
  53. Venkatesh, V., Aloysius, J.A., Hoehle, H., and Burton, S. “Design and Evaluation of Auto-ID Enabled Shopping Assistance Artifacts in Customers’ Mobile Phones: Two Retail Store Laboratory Experiments,” MIS Quarterly (41:1), 2017, 83-113. https://doi.org/10.25300/misq/2017/41.1.05
  54. Maruping, L.M., Bala, H., Venkatesh, V., and Brown, S.A. “Going Beyond Intention: Integrating Behavioral Expectation into the Unified Theory of Acceptance and Use of Technology,” Journal of the Association for Information Science and Technology (68:3), 2017, 623-637. https://doi.org/10.1002/asi.23699
  55. Bala, H. and Venkatesh, V. “Employees’ Reactions to IT-enabled Process Innovations in the Age of Data Analytics in Healthcare,” Business Process Management Journal (23:3), 2017, 671-702. https://doi.org/10.1287/mnsc.36.2.123
  56. Bala, H., Venkatesh, V., Venkatraman, S., and Bates, J. “If the Worst Happens: Five Strategies for Developing and Leveraging Information Technology-Enabled Disaster Response in Healthcare,” IEEE Journal of Biomedical and Health Informatics (20:6), 2016, 1545-1551. https://doi.org/10.1109/jbhi.2015.2477371
  57. Venkatesh, V., Bala, H., and Sambamurthy, V. “Implementation of an Information and Communication Technology in a Developing Country: A Multi-method Longitudinal Study in a Bank in India,” Information Systems Research (27:3), 2016, 558-579. https://doi.org/10.1287/isre.2016.0638
  58. Venkatesh, V., Brown, S.A., and Sullivan, Y.W. “Guidelines for Conducting Mixed-methods Research: An Extension and Illustration,” Journal of the AIS (17:7), 2016, 435-495. https://doi.org/10.17705/1jais.00433
  59. Venkatesh, V., Rai, A., Sykes, T.A., and Aljafari, R. “Combating Infant Mortality in Rural India: Evidence from a Field Study of eHealth Kiosk Implementations,” MIS Quarterly (40:2), 2016, 353-380. https://doi.org/10.25300/misq/2016/40.2.04
  60. Venkatesh, V., Thong, J.Y.L., Chan, F.K.Y., and Hu, P.J.H. “Managing Citizens’ Uncertainty in E-Government Services: The Mediating and Moderating Roles of Transparency and Trust,” Information Systems Research (27:1), 2016, 87-111. https://doi.org/10.1287/isre.2015.0612
  61. Bala, H. and Venkatesh, V. “Adaptation to Information Technology: A Holistic Nomological Network from Implementation to Job Outcomes,” Management Science (62:1), 2016, 156-179. https://doi.org/10.1287/mnsc.2014.2111
  62. Venkatesh, V., Thong, J.Y.L., and Xu, X. “Unified Theory of Acceptance and Use of Technology: A Synthesis and the Road Ahead,” Journal of the AIS (17:5), 2016, 328-376. https://doi.org/10.17705/1jais.00428
  63. Hoehle, H., Aljafari, R., and Venkatesh, V. “Leveraging Microsoft’s Mobile Usability Guidelines: Conceptualizing and Developing Scales for Mobile Application Usability,” International Journal of Human-Computer Studies (89:5), 2016, 35-53. https://doi.org/10.1016/j.ijhcs.2016.02.001
  64. Aloysius, J.A., Hoehle, H., and Venkatesh, V. “Exploiting Big Data for Customer and Retailer Benefits: A Study of Emerging Mobile Checkout Scenarios,” International Journal of Operations and Production Management (36:4), 2016, 467-486. https://doi.org/10.1108/ijopm-03-2015-0147
  65. Brown, S.A., Venkatesh, V., and Hoehle, H. “Technology Adoption Decisions in the Household: A Seven-model Comparison,” Journal of the Association for Information Science and Technology (66:9), 2015, 1933-1949. https://doi.org/10.1002/asi.23305
  66. Maruping, L.M., Venkatesh, V., Thatcher, S., and Patel, P. “Folding Under Pressure or Rising to the Occasion? Perceived Time Pressure and the Moderating Role of Team Temporal Leadership,” Academy of Management Journal (58:5), 2015, 1313-1333. https://doi.org/10.5465/amj.2012.0468
  67. Hoehle, H. and Venkatesh, V. “Mobile Application Usability: Conceptualization and Instrument Development,” MIS Quarterly (39:2), 2015, 435-472. https://doi.org/10.25300/misq/2015/39.2.08
  68. Hoehle, H., Zhang, X., and Venkatesh, V. “An Espoused Cultural Perspective to Understand Continued Intention to Use Mobile Applications: A Four-country Study of Mobile Social Media Application Usability,” European Journal of Information Systems (24:3), 2015, 337-359. https://doi.org/10.1057/ejis.2014.43
  69. Xu, X., Thong, J.Y.L., and Venkatesh, V. “Effects of ICT Service Innovation and Complementary Strategies on Brand Equity and Customer Loyalty in a Consumer Technology Market,” Information Systems Research (25:4), 2014, 710-729. https://doi.org/10.1287/isre.2014.0540
  70. Venkatesh, V., Hoehle, H., and Aljafari, R. “A Usability Evaluation of the Obamacare Website,” Government Information Quarterly (31:4), 2014, 669-680. https://doi.org/10.1016/j.giq.2014.07.003
  71. Brown, S.A., Venkatesh, V., and Goyal, S. “Expectation Confirmation in Information Systems Research: A Test of Six Competing Models,” MIS Quarterly (38:3), 2014, 729-756. https://doi.org/10.25300/misq/2014/38.3.05
  72. Venkatesh, V., Sykes, T.A., and Venkatraman, S. “Understanding E-government Portal Use in Rural India: Role of Demographic and Personality Characteristics,” Information Systems Journal (24:3), 2014, 249-269. https://doi.org/10.1111/isj.12008
  73. Sykes, T.A., Venkatesh, V., and Johnson, J.L. “Enterprise System Implementation and Employee Job Performance: Understanding the Role of Advice Networks,” MIS Quarterly (38:1), 2014, 51-72. https://doi.org/10.25300/misq/2014/38.1.03
  74. Bala, H. and Venkatesh, V. “Changes in Employees’ Job Characteristics during an Enterprise System Implementation: A Latent Growth Modeling Perspective,” MIS Quarterly (37:4), 2013, 1113-1140. https://doi.org/10.25300/misq/2013/37.4.06
  75. Zhang, X. and Venkatesh, V. “Explaining Employee Job Performance: The Role of Online and Offline Workplace Communication Networks,” MIS Quarterly (37:3), 2013, 695-722. https://doi.org/10.25300/misq/2013/37.3.02
  76. Venkatesh, V. and Sykes, T.A. “Digital Divide Initiative Success in Developing Countries: A Longitudinal Field Study in a Village in India,” Information Systems Research (24:2), 2013, 239-260. https://doi.org/10.1287/isre.1110.0409
  77. Setia, P., Venkatesh, V., and Joglekar, S. “Leveraging Digital Technologies: How Information Quality Leads to Localized Capabilities and Customer Service Performance,” MIS Quarterly (37:2), 2013, 565­590. https://doi.org/10.25300/misq/2013/37.2.11
  78. Venkatesh, V., Brown, S.A., and Bala, H. “Bridging the Qualitative-Quantitative Divide: Guidelines for Conducting Mixed Methods Research in Information Systems,” MIS Quarterly (37:1), 2013, 21-54. https://doi.org/10.25300/misq/2013/37.1.02 [Among the 50 papers to receive Emerald’s Citations of Excellence award for 2015]
  79. Venkatesh, V. and Bala, H. “Adoption and Impacts of Interorganizational Business Process Standards: Role of Partnering Synergy,” Information Systems Research (23:4), 2012, 1131-1157. https://doi.org/10.1287/isre.1110.0404
  80. Venkatesh, V. and Windeler, J.B. “Hype or Help? A Longitudinal Field Study of Virtual World Use for Team Collaboration,” Journal of the AIS (13:10), 2012, 735-771. https://doi.org/10.17705/1jais.00312
  81. Brown, S.A., Venkatesh, V., and Goyal, S. “Expectation Confirmation in Technology Use,” Information Systems Research (23:2), 2012, 474-487. https://doi.org/10.17705/1jais.00312
  82. Venkatesh, V., Chan, F.K.Y., and Thong, J.Y.L. “Designing E-government Services: Key Service Attributes and Citizens’ Preference Structures,” Journal of Operations Management (30:1-2), 2012, 116-133. https://doi.org/10.1016/j.jom.2011.10.001 [Recognized in 2017 with the Ambassador award for citation impact for papers published between 2012 and 2017; Nominated for the Jack Meredith Best Paper Award for the best published paper in the journal in 2012]
  83. Venkatesh, V., Thong, J.Y.L., and Xu, X. Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology” MIS Quarterly (36:1), 2012, 157­ https://doi.org/10.2307/41410412 [Among Google Scholar’s top-10 most-cited papers in business and economics that were published between 2011 and 2015]
  84. Venkatesh, V., Zhang, X., and Sykes, T.A. “’Doctors Do Too Little Technology’: A Longitudinal Field Study of an Electronic Healthcare System Implementation,” Information Systems Research (22:3), 2011, 523-546. https://doi.org/10.1287/isre.1110.0383
  85. Zhang, X., Venkatesh, V., and Brown, S.A. “Designing Collaborative Systems to Enhance Team Performance,” Journal of the AIS (12:8), 2011, 556-584. https://doi.org/10.17705/1jais.00273
  86. Venkatesh, V., Thong, J.Y.L., Chan, F.K.Y., Hu, P.J.H., and Brown, S.A. “Extending the Two-stage Information Systems Continuance Model: Incorporating UTAUT Predictors and the Role of Context,” Information Systems Journal (21:6), 2011, 527-555. https://doi.org/10.1111/j.1365-2575.2011.00373.x
  87. Thong, J.Y.L., Venkatesh, V., Xu, X., Hong, S-J., and Tam, K.Y. “Consumer Acceptance of Personal Information and Communication Technology Services,” IEEE Transactions on Engineering Management (58:4), 2011, 613-625. https://doi.org/10.1109/tem.2010.2058851
  88. Sykes, T.A., Venkatesh, V., and Rai, A. “Explaining Physicians’ Use of EMR Systems and Performance in the Shakedown Phase,” Journal of the American Medical Informatics Association (18:2), 2011, 125-130. https://doi.org/10.1136/jamia.2010.009316
  89. Venkatesh, V., Bala, H., and Sykes, T.A. “Impacts of Information and Communication Technology Implementations on Employees’ Jobs in Service Organizations in India: A Multi-method Longitudinal Field Study,” Production and Operations Management (19:5), 2010, 591-613. https://doi.org/10.1111/j.1937-5956.2010.01148.x
  90. Brown, S.A., Dennis, A.R., and Venkatesh, V. “Predicting Collaboration Technology Use: Integrating Technology Adoption and Collaboration Research,” Journal of MIS (27:2), 2010, 9-54. https://doi.org/10.2753/misq0742-1222270201
  91. Chan, F.K.Y., Thong, J.Y.L., Venkatesh, V., Brown, S.A., Hu, P.J-H., and Tam, K.Y. “Modeling Citizen Satisfaction with Mandatory Adoption of an E-Government Technology,” Journal of the AIS (11:10), 2010, 519-549. https://doi.org/10.17705/1jais.00239
  92. Xu, X., Venkatesh, V., Tam, K.Y., and Hong, S-J. “Model of Migration and Use of Platforms: Role of Hierarchy, Current Generation, and Complementarities in Consumer Settings,” Management Science (56:8), 2010, 1304-1323. https://doi.org/10.1287/mnsc.1090.1033
  93. Magni, M., Taylor, M.S., and Venkatesh, V. “‘To Play or Not to Play’: A Cross-temporal Investigation Using Hedonic and Instrumental Perspectives to Explain User Intentions to Explore a Technology,” International Journal of Human-Computer Studies (68:9), 2010, 572-588. https://doi.org/10.1016/j.ijhcs.2010.03.004
  94. Venkatesh, V. and Goyal, S. “Expectation Disconfirmation and Technology Adoption: Polynomial Modeling and Response Surface Analysis,” MIS Quarterly (34:2), 2010, 281-303. https://doi.org/10.2307/20721428
  95. Morris, M.G. and Venkatesh, V. “Job Characteristics and Job Satisfaction: Understanding the Role of Enterprise Resource Planning System Implementation,” MIS Quarterly (34:1), 2010, 143-161. https://doi.org/10.2307/20721418
  96. Rai, A., Venkatesh, V., Bala, H., and Lewis, M. “Transitioning to a Modular Enterprise Architecture: Drivers, Constraints, and Actions,” MIS Quarterly Executive (9:2), 2010, 83-94.
  97. Venkatesh, V. and Zhang, X. “Unified Theory of Acceptance and Use of Technology: U.S. Vs. China,” Journal of Global Information Technology Management (13:1), 2010, 5-27. https://doi.org/10.1080/1097198x.2010.10856507
  98. Maruping, L.M., Zhang, X., and Venkatesh, V. “Role of Collective Ownership and Coding Standards in Coordinating Expertise in Software Project Teams,” European Journal of Information Systems (18:4), 2009, 355-371. https://doi.org/10.1057/ejis.2009.24
  99. Maruping, L.M., Venkatesh, V., and Agarwal, R. “A Control Theory Perspective on Agile Methodology Use and Changing User Requirements,” Information Systems Research (20:3), 2009, 377-399. https://doi.org/10.1287/isre.1090.0238
  100. Rai, A., Maruping, L.M., and Venkatesh, V. “Offshore Information Systems Project Success: The Role of Social Embeddedness and Cultural Characteristics,” MIS Quarterly (33:3), 2009, 617-641. https://doi.org/10.2307/20650313
  101. Sykes, T.A., Venkatesh, V., and Gosain, S. “Model of Acceptance with Peer Support: A Social Network Perspective to Understand Employees’ System Use,” MIS Quarterly (33:2), 2009, 371-393. https://doi.org/10.2307/20650296
  102. Bala, H., Venkatesh, V., Venkatraman, S., Bates, J., and Brown, S.H. “Disaster Response in Health Care: A Design Extension for Enterprise Data Warehouse,” Communications of the ACM (52:1), 2009, 136-140. https://doi.org/10.1145/1435417.1435448
  103. Venkatesh, V., Brown, S.A., Maruping, L.M., and Bala, H. “Predicting Different Conceptualizations of System Use: The Competing Roles of Behavioral Intention, Facilitating Conditions, and Behavioral Expectation,” MIS Quarterly (32:3), 2008, 483-502. https://doi.org/10.2307/25148853
  104. Venkatraman, S., Bala, H., Venkatesh, V., and Bates, J. “Six Strategies for Electronic Medical Records Systems,” Communications of the ACM (51:11), 2008, 140-144. https://doi.org/10.1145/1400214.1400243
  105. Venkatesh, V. and Bala, H. “Technology Acceptance Model 3 and a Research Agenda on Interventions,” Decision Sciences (39:2), 2008, 273-315. https://doi.org/10.1111/j.1540-5915.2008.00192.x 
  106. Brown, S.A., Venkatesh, V., Kuruzovich, J., and Massey, A.P. “Expectation Confirmation: An Examination of Three Competing Models,” Organizational Behavior and Human Decision Processes (105:1), 2008, 52-66. https://doi.org/10.1016/j.obhdp.2006.09.008
  107. Bala, H. and Venkatesh, V. “Assimilation of Interorganizational Business Process Standards,” Information Systems Research (18:3), 2007, 340-362. https://doi.org/10.1287/isre.1070.0134
  108. Venkatesh, V. and Bala, H. “Adoption of Interorganizational Business Process Standards in Business-to-Business Integration: An Exploratory Study,” Systèmes d'Information et Management (12:2), 2007, 53-78. https://doi.org/10.9876/sim.v12l2.205
  109. Venkatesh, V., Bala, H., Venkatraman, S., and Bates, J. “Enterprise Architecture Maturity: The Story of the Veterans Health Administration,” MIS Quarterly Executive (6:2), 2007, 79-90.
  110. Venkatesh, V., Davis, F.D., and Morris, M.G. “Dead or Alive? The Development, Trajectory and Future of Technology Adoption Research,” Journal of the AIS (8:4), 2007, 267-286. https://doi.org/10.17705/1jais.00120
  111. Venkatesh, V. “Where to go from Here? Thoughts on Future Directions for Research on Individual-level Technology Adoption with a focus on Decision Making,” Decision Sciences (37:4), 2006, 497­518. https://doi.org/10.1111/j.1540-5414.2006.00136.x
  112. Brown, S.A., Venkatesh, V., and Bala, H. “Household Technology Use: Integrating Household Life Cycle and the Model of Adoption of Technology in Households,” The Information Society (22:4), 2006, 205-218. https://doi.org/10.1080/01972240600791333
  113. Venkatesh, V., Maruping, L.M., and Brown, S.A. “Role of Time in Self-prediction of Behavior,” Organizational Behavior and Human Decision Processes (100:2), 2006, 160-176. https://doi.org/10.1016/j.obhdp.2006.02.003
  114. Venkatesh, V. and Ramesh, V. “Web and Wireless Site Usability: Understanding Differences and Modeling Use,” MIS Quarterly (30:1), 2006, 181-206. https://doi.org/10.2307/25148723
  115. Venkatesh, V. and Agarwal, R. “Turning Visitors into Customers: A Usability-centric Perspective on Purchase Behavior in Electronic Channels,” Management Science (52:3), 2006, 367-382. https://doi.org/10.1287/mnsc.1050.0442
  116. Brown, S.A. and Venkatesh, V. “Model of Adoption of Technology in Households: A Baseline Model Test and Extension Incorporating Household Life Cycle,” MIS Quarterly (29:3), 2005, 399-426. https://doi.org/10.2307/25148690
  117. Morris, M.G., Venkatesh, V., and Ackerman, P.L. “Gender and Age Differences in Employee Decisions about New Technology: An Extension to the Theory of Planned Behavior,” IEEE Transactions on Engineering Management (52:1), 2005, 69-84. https://doi.org/10.1109/tem.2004.839967
  118. Venkatesh, V., Morris, M.G., Sykes, T.A., and Ackerman, P.L. “Individual Reactions to New Technologies in the Workplace: The Role of Gender as a Psychological Construct,” Journal of Applied Social Psychology (34:3), 2004, 445-467. https://doi.org/10.1111/j.1559-1816.2004.tb02556.x
  119. Davis, F.D. and Venkatesh, V. “Toward Preprototype User Acceptance Testing of New Information Systems: Implications for Software Project Management,” IEEE Transactions on Engineering Management (51:1), 2004, 31-46. https://doi.org/10.1109/tem.2003.822468
  120. Venkatesh, V., Ramesh, V., and Massey, A. “Understanding Usability in Mobile Commerce,” Communications of the ACM (46:12), 2003, 53-56. https://doi.org/10.1145/953460.953488
  121. Venkatesh, V., Morris, M.G., Davis, G.B, and Davis, F.D. “User Acceptance of Information Technology: Toward a Unified View,” MIS Quarterly (27:3), 2003, 425-478. https://doi.org/10.2307/30036540 [2nd most cited of all papers ever published in MIS Quarterly]
  122. Brown, S.A. and Venkatesh, V. “Bringing Non-Adopters Along: The Challenge Facing the PC Industry,” Communications of the ACM (46:4), 2003, 76-80. https://doi.org/10.1145/641205.641208
  123. Venkatesh, V. and Johnson, P. “Telecommuting Technology Implementations: A Within- and Between-subjects Longitudinal Field Study,” Personnel Psychology (55:3), 2002, 661-687. https://doi.org/10.1111/j.1744-6570.2002.tb00125.x [Nominated for the William A. Owens Scholarly Achievement Award for the best publication in a refereed article in the field of industrial and organizational psychology]
  124. Speier, C. and Venkatesh, V. “The Hidden Minefields in the Adoption of Sales Force Automation Technologies,” Journal of Marketing (66:3), 2002, 98-111. https://doi.org/10.1509/jmkg.66.3.98.18510
  125. Agarwal, R. and Venkatesh, V. “Assessing a Firm’s Web Presence: A Heuristic Evaluation Procedure for the Measurement of Usability,” Information Systems Research (13:2), 2002, 168-186. https://doi.org/10.1287/isre.13.2.168.84
  126. Venkatesh, V., Speier, C., and Morris, M.G. “User Acceptance Enablers in Individual Decision Making about Technology: Toward an Integrated Model,” Decision Sciences (33:2), 2002, 297-316. https://doi.org/10.1111/j.1540-5915.2002.tb01646.x
  127. Carswell, A.D. and Venkatesh, V. “Learner Outcomes in an Asynchronous Distance Education Environment,” International Journal of Human-Computer Studies (56:5), 2002, 475-494. https://doi.org/10.1006/ijhc.2002.1004
  128. Venkatesh, V. and Brown, S.A. “A Longitudinal Investigation of Personal Computers in Homes: Adoption Determinants and Emerging Challenges,” MIS Quarterly (25:1), 2001, 71-102. https://doi.org/10.2307/3250959
  129. Venkatesh, V. and Davis, F.D. “A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies,” Management Science (46:2), 2000, 186-204. https://doi.org/10.1287/mnsc.46.2.186.11926 [2nd most cited of all papers ever published in Management Science]
  130. Venkatesh, V. “Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model,” Information Systems Research (11:4), 2000, 342­365. https://doi.org/10.1287/isre.11.4.342.11872 [2nd most cited of all papers ever published in Information Systems Research]
  131. Venkatesh, V. and Morris, M.G. “Why Don’t Men Ever Stop to Ask For Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior,” MIS Quarterly (24:1), 2000, 115-139. https://doi.org/10.2307/3250981
  132. Venkatesh, V., Morris, M.G., and Ackerman, P.L. “A Longitudinal Field Investigation of Gender Differences in Individual Technology Adoption Decision-making Processes,” Organizational Behavior and Human Decision Processes (83:1), 2000, 33-60. https://doi.org/10.1006/obhd.2000.2896
  133. Venkatesh, V. and Speier, C. “Creating an Effective Training Environment for Enhancing Telework,” International Journal of Human-Computer Studies (52:6), 2000, 991-1005. https://doi.org/10.1006/ijhc.1999.0367
  134. Morris, M.G. and Venkatesh, V. “Age Differences in Technology Adoption Decisions: Implications for a Changing Work Force,” Personnel Psychology (53:2), 2000, 375-403. https://doi.org/10.1111/j.1744-6570.2000.tb00206.x
  135. Venkatesh, V. “Creation of Favorable User Perceptions: Exploring the Role of Intrinsic Motivation,” MIS Quarterly (23:2), 1999, 239-260. https://doi.org/10.2307/249753
  136. Venkatesh, V. and Speier, C. “Computer Technology Training in the Workplace: A Longitudinal Investigation of the Effect of Mood,” Organizational Behavior and Human Decision Processes (79:1), 1999, 1-28. https://doi.org/10.1006/obhd.1999.2837
  137. Venkatesh, V. and Davis, F.D. “A Model of the Antecedents of Perceived Ease of Use: Development and Test,” Decision Sciences (27:3), 1996, 451-481. https://doi.org/10.1111/j.1540-5915.1996.tb00860.x [in 2020, this paper was recognized as the 2nd most cited paper ever published in Decision Sciences’ 50-year history]
  138. Davis, F.D. and Venkatesh, V. “A Critical Assessment of Potential Measurement Biases in the Technology Acceptance Model: Three Experiments,” International Journal of Human-Computer Studies (45:1), 1996, 19-45. https://doi.org/10.1006/ijhc.1996.0040

Papers in “Revise-and-Resubmit” Status

  1. Venkatesh, V., Thong, J.Y.L., Spohrer, K., Chan, F.K.Y., Hoehle, H., and Arora, A. “Examining the Post-adoptive Use of Agile Systems Development Methods in Software Development Teams: A Social Exchange Perspective,” MIS Quarterly. (5th round of review in progress; resubmitted: Oct 2022)
  2. Venkatesh, V., Cheung, C., Shi, S., Chen, Y., and Davis, F.D. “Does Cyberslacking Help or Hurt Employees’ Job Satisfaction and Job Performance? A Curvilinear Mediated Moderation Model,” Information Systems Research. (2nd round of review completed)
  3. Chan, F., Thong, J.Y.L., Brown, S.A., and Venkatesh, V. “Design Characteristics and Service Experience: The Case of E-government Services,” Government Information Quarterly. (3rd round of review in progress; resubmitted: Apr 2022)
  4. Cruz-Jesus, F., Figueira-Alves, H., Tam, C., Costa, D., Oliveira, T., and Venkatesh, V. “Pragmatic or Idealistic Reasons: What Drives Electric Vehicles’ Satisfaction and Continuance Intention,” Transportation Research: Part A. (3rd round of review in progress; resubmitted: Jan 2022)
  5. Venkatesh, V., Raman, R., and Cruz-Jesus, F. “AI and Emerging Technology Adoption: A Research Agenda for Operations Management,” International Journal of Production Research. (2nd round of review in progress; resubmitted: Sep 2022)
  6. Aljafari, R., Venkatesh, V., Cheung, C., and Raman, R. “A Measurement Instrument for Mobile Health Applications for Maternal Health: A Longitudinal Field Study,” Information Systems Research. (1st round of review completed)
  7. Venkatesh, V., Davis, F.D., and Zhu, Y. “Competing Roles of Intention and Habit in Predicting Behavior: A Comprehensive Literature Review, Synthesis, and Longitudinal Field Study,” International Journal of Information Management. (1st round of review completed)
  8. Sykes, T.A., Tepper, B.J., Venkatesh, V., and Rai, A. “Social Network Properties of Teams and Performance Within and Across Levels: The Mediating Roles of Self- and Team-Regulation Impairment,” Journal of Applied Psychology. (1st round of review completed)
  9. Fang, Y., Zhao, L., Venkatesh, V., and Slaughter, S. “Understanding Interdisciplinarity in Information Systems Research for the Era of Big Data,” ACM Transactions on MIS. (1st round of review completed)
  10. Venkatesh, V. “Generating Scientific Contribution and Cumulative Knowledge,” Information Systems Research. (1st round of review completed)
  11. Venkatesh, V. “Unified Theory of Acceptance and Use of Technology,” AIS Transactions on Replication Research. (1st round of review completed)
  12. Weng, Q., Reis, C., and Venkatesh, V. “Extending the IT Risk Control Framework: Incorporating the Role of Team Personality,” MIS Quarterly. (1st round of review completed)

Conference presentations

  1. Keynote: “Technology and Marketing: Implicit Ageism in India,” ICFAI Business School Conference on Marketing and Strategy, Hyderabad, India [remote], Jan 2022.
  2. Keynote: “The Rise of Human Machines: How Cognitive Computing Systems Challenge the Assumptions of User-Systems Interaction,” International Conference on AI/ML in Management Practices and Business Operations, New Delhi, India [remote], Apr 2021.
  3. Keynote: “My Journey in the Technology Adoption Stream: Past, Present, and Future,” IFIP WG8.6 Working Conference, Trichy, India [remote], Dec 2020.
  4. Keynote: “The Dark Side of the [Disruptive Technology] Force: Impacts on Family Life,” Conference of the Portuguese Association for Information Systems (19th CAPSI), Lisbon, Portugal, Oct 2019.
  5. Distinguished Speaker Presentation: “Pursuing United Nations’ Sustainable Development Goals: Lessons Learned from a Project in Rural India,” Virginia Research Seminar Series, Fairfax, VA, Mar 2019.
  6. Keynote: “Doing Research That Matters: Reflecting on the Past and Charting a Future for ICT4D,” ACM SIGMIS Computers and People Research Conference, Niagara Falls, NY, Jun 2018.
  7. Keynote: “Pursuing United Nations’ Sustainable Development Goals: Lessons Learned from a Project in Rural India,” International Conference on Information Resource Management, Ningbo, China, Jun 2018.
  8. Keynote: “Pursuing United Nations’ Sustainable Development Goals: Lessons Learned from a Project in Rural India,” International Conference on Theory and Practice of Electronic Governance, Galway, Ireland, Apr 2018.
  9. Keynote: “Big Data Breaches and Customer Compensation Strategies,” European Security Conference, Lisbon, Portugal, Jul 2017.
  10. Keynote: “Big Data Breaches and Customer Compensation Strategies,” IS One World & 16th Annual Security Conference, Las Vegas, NV, Apr 2017.
  11. Keynote: “Pursuing United Nations’ Millennium Development Goals and Sustainable Development Goals: Lessons Learned from a Project in Rural India,” International Conference on Marketing, Technology and Society, Kozhikode, India, Sep 2016.
  12. Keynote: “Pursuing United Nations’ Millennium Development Goals and Sustainable Development Goals: Lessons Learned from a Project in Rural India,” IFIP Conference on e-Business, e-Services and e-Society, Swansea, Wales, UK, Sep 2016.
  13. Keynote: “Pursuing United Nations’ Millennium Development Goals,” AIS Bright Initiative at the International Conference on Information Systems, Fort Worth, TX, Dec 2015.
  14. Keynote: “Data Breaches and Compensation Strategies: Lessons Learned from a US Retailer,” ISACA Annual Conference, Chennai, India, Nov 2015.
  15. Keynote: “Unified Theory of Acceptance and Use of Technology,” Tech-n-Use (Conference on Acceptance and Use of Technologies), Grenoble, France, Oct 2014.
  16. Plenary session: “Digital Divide in India,” 2nd International Conference on Computer and Information Sciences, Kuala Lumpur, Malaysia, Jun 2014.
  17. Keynote: “Emerging Directions for Customer-side Research in E-business,” The Thirteenth Wuhan International Conference on E-business, Wuhan, China, May 2014.
  18. Keynote: “Promising Future Directions in Enterprise Systems Research,” Conference of the Chinese ERP Society, Tainan, Taiwan, Mar 2014.
  19. Venkatesh, V., Chan, F.K.Y., and Thong, J.Y.L. “Designing E-government Services: Key Service Attributes and Citizens’ Preference Structures,” Academy of Management Conference, Session of papers nominated for the Jack Meredith Best Paper Award for the best published paper in the Journal of Operations Management in 2012, Orlando, FL, Aug 2013.
  20. Keynote: “Theory Building: The Science Getting in the Way of the Art,” Information Systems Foundations Workshop, Australian National University, Canberra, Australia, Oct 2010.
  21. Keynote: “The Next Frontier: E-commerce Research in Developing Countries,” World Congress on Privacy, Security, Trust and the Management of E-business, John, Canada, Aug 2009.
  22. “IT Implementations in Developing Countries,” Information Systems Symposium, City University of Hong Kong, Hong Kong, Jul 2009.
  23. “Digital Divide,” Third MIS Symposium, Korea University, Seoul, Korea, Jul 2008.
  24. Keynote: “Dead or Alive: Future of Technology Adoption Research,” Conference on Technology Acceptance and Use, University of Twente, Enschede, Netherlands, Dec 2007.
  25. Keynote: “E-commerce Usability: Web and Wireless,” Information Systems Division, Administrative Sciences Association of Canada Conference, Banff, Canada, Jun 2006.

Refereed Proceedings/Presentations

  1. Young, A., Zhu, Y., and Venkatesh, V. “Emancipation Research in Information Systems: Integrating Agency, Dialogue, Inclusion, and Rationality Research,” Proceedings of the Hawaii International Conference on System Sciences, Maui, HI [remote], Jan 2021.
  2. Kanitz, R., Gonzalez, K., and Venkatesh, V. “Redirecting the Trajectory of Research on the Human Side of Change: Bridging Across Disciplines,” Proceedings of the Academy of Management Annual Meeting [remote], Aug 2020.
  3. Venkatesh, V., Brown, S.A., and Hoehle, H. “Understanding Technology Adoption in the Household Context: A Comparison of Seven Theoretical Models,” Proceedings of the European Conference on Information Systems, Barcelona, Spain, Jun 2012.
  4. Hoehle, H., Huff, S., and Venkatesh, V. “Development and Validation of an Instrument to Measure the Service-Channel Fit of Electronic Banking Services,” Proceedings of the European Conference on Information Systems, Barcelona, Spain, Jun 2012.
  5. Venkatesh, V., Sykes, T.A., and Zhang, X. “‘Just What the Doctor Ordered’: A Revised UTAUT for EMR System Adoption and Use by Doctors,” Proceedings of the Hawaii International Conference on System Sciences, Kauai, Hawaii, Jan 2011.
  6. Zhang, X., Venkatesh, V., and Brown, S.A. “Designing Collaborative Systems for Better Knowledge Management and Team Performance,” Proceedings of the Hawaii International Conference on System Sciences, Hawaii, Jan 2010.
  7. Masli, A. and Venkatesh, V. “CIO Leadership and Firm Value,” American Accounting Association Conference, New York, New York, Aug 2009.
  8. Zhang, X., Venkatesh, V., and Huang, B. “Students’ Interactions and Course Performance: Impacts of Online and Offline Networks,” Proceedings of the International Conference on Information Systems, Paris, France, Dec 2008.
  9. Sykes, T.A., Venkatesh, V., and Johnson, J.L. “Enterprise System Implementation: Personality, System-related Advice Networks, and Job Performance,” Proceedings of the International Conference on Information Systems, Montreal, Canada, Dec 2007.
  10. Bala, H. and Venkatesh, V. “Adoption of Interorganizational Business Process Standards,” Information Systems Research—Special Issue on the Digitally-extended Enterprise in a Global Economy, University of Michigan, Ann Arbor, Mar 2006.
  11. Venkatesh, V., Davis, F.D., and Morris, M.G. “Dead or Alive? Future of Technology Adoption Research,” Gordon B. Davis Symposium, University of Minnesota, May 2005.
  12. Bartol, K.M., Williamson, I.O., Venkatesh, V., and Liu, W. “A Study of Entry-level Information Technology Workers: Employee Expectations and Job Perceptions,” International Conference on Information Systems, Barcelona, Spain, Dec 2002.
  13. Bartol, K.M., Liu, W., Williamson, I.O., and Venkatesh, V. “Antecedents and Outcomes of Perceived Organizational Support: Examination of a Mediating Model,” Society for Industrial Organizational Psychology Annual Meeting, Toronto, Apr 2002.
  14. Venkatesh, V., Morris, M.G., Sykes, T.A., and Ackerman, P.L. “Technology Acceptance and Gender: The Role of Gender as a Psychological Construct,” Academy of Management Conference, Toronto, Canada, Aug 2000.
  15. Davis, F.D. and Venkatesh, V. “Pre-prototype User Acceptance Testing,” Maryland Information Systems Workshop, Apr 1997.
  16. Venkatesh, V. and Brown, S.A. “User Acceptance of Information Technology: Inside the American Home,” Proceedings of the International Conference on Information Systems, Dec 1996, 474.
  17. Yi, M.Y. and Venkatesh, V. “Role of Computer Self-Efficacy in Predicting User Acceptance and Use of Information Technology,” Proceedings of the Americas Conference on Information Systems, Phoenix, AZ, Aug 1996, 244-246.
  18. Davis, F.D. and Venkatesh, V. “Measuring User Acceptance of Emerging Information Technologies: An Assessment of Possible Method Biases,” Proceedings of the Hawaii International Conference on System Sciences, Hawaii, Jan 1995, 729-736.
  19. Venkatesh, V. and Davis, F.D. “Modeling the Determinants of Perceived Ease of Use,” Proceedings of the International Conference on Information Systems, Vancouver, Canada, Dec 1994, 213-227.

Funded projects / Research grants

Note: Most of my research activities have been typically sponsored by the participating organization and have totaled over $10M. Grants listed here are other research grants received.

  • Commonwealth Cyber Initiative, 2021-’23, $75,000 (PI), “Cybersecurity.”
  • Hong Kong University Grants Commission, 2020-’22, HK$510,844 (co-I), “The Effectiveness of Big Data Breach Response Strategies in the Healthcare Industry: A Mixed Methods Approach,” with C.Cheung (PI), X.Xu (co-I), and H.Hoehle (co-I).
  • Hong Kong University Grants Commission, 2019-’21, HK$746,900 (co-I), “m is for Maternal: A Two-country Longitudinal Field Experiment of mHealth Apps for Better Maternal and Infant Health,” with C.Cheung (PI) and R.Aljafari (co-I).
  • Hong Kong University Grants Commission, 2014-’18, HK$800,000 (co-I), “Showrooming,” with X.Zhang (PI) and X.Zhang (co-I).
  • Hong Kong University Grants Commission, 2013-’15, HK$722,012 (collaborator), “A Multi-level Approach to Understanding Knowledge Management and Job Outcomes: The Role of KMS Design, Leadership and Social Networks,” with X.Zhang (PI).
  • Retail Industry Leaders Association, 2012-’13, $107,500 (co-PI); “Mobile Point of Sale and Loss Prevention: An Assessment of Risk,” with J.Aloysius.
  • Lattanze Center, Loyola College of Maryland, 2007-’08, $5,000 (co-PI); “Helping the Underprivileged in India: Individual Characteristics, Social Networks, and Citizen Outcomes,” with A.Rai and T.A.Sykes.
  • Bank of America, 2007, $10,000 (PI); “Impact of Information and Communication Technologies Implementation in the Banking Industry in Developing Countries.”
  • Veterans Health Administration, 2005-’06, $30,000 (PI); “Data Warehouse Management.”
  • National Science Foundation, 2001-’03, $673,959 (co-PI); “Understanding Female and Minority Retention and Success in the IT Workplace: Total Rewards and Social Networks Perspective,” with K.Bartol and I.Williamson.
  • Department of Transportation, 1998, $50,000 (co-investigator); “Value-Added Services in Department of Transportation,” with F.Davis and E.Abels.
  • Lucent Technologies, 1997, $20,000 (co-investigator); “User Acceptance of Emerging Technologies,” with F.Davis.
  • Thesis Cost Fellowship, University of Minnesota, 1996-’97, $2,000.
  • Dissertation Special Grant, University of Minnesota, 1996-’97, $1,000.
  • Doctoral Dissertation Fellowship (awarded only to six students), Carlson School of Management, 1996­’97, $15,000.
  • Summer Fellowship, Carlson School of Management, 1994, 1995 and 1996, $3,000/year.
  • Summer Fellowship, Temple University, 1993, $1,000.