University of Nottingham Ningbo China
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Assessment Results Blue Castle

Students receive assessment results electronically from the Blue Castle website  unless a School/Department has advised of other arrangements.

On the relevant release date, a transcript of marks or progression decision will be emailed to student email accounts.  The email will also provide a link to the Blue Castle website. Students are asked to ensure that there is space available in their University inbox to allow them to receive the email.  To access Blue Castle students will need their University username and password so need to make sure they have those details.

If students have any questions about the results they receive, they should contact their School or Department at the earliest opportunity.  Please use the link for examples of the screens that students will see in Blue Castle

 

Key Dates 2015/16:

 

8 September 2015

My Marks (undergraduate and postgraduate students) switched on

8 September 2015

My Award (undergraduate and postgraduate students) switched on

8 September 2015

My Progression (continuing undergraduate and postgraduate students) switched on

3 November 2015

My Marks (postgraduate students) switched on

3 November 2015

My Award (postgraduate students) switched on

3 November 2015

My Progression (postgraduate students) switched on

15 February 2016

My Marks Semester 1(undergraduate and postgraduate students) switched on

15 February 2016

My Award (undergraduate and postgraduate students) switched on

15 February 2016

My Progression (continuing undergraduate and postgraduate students) switched on

27 June 2016

My Marks (undergraduate and postgraduate students) switched on

27 June 2016

My Award (undergraduate and postgraduate students) switched on

27 June 2016

My Progression (continuing undergraduate and postgraduate students) switched on

 

Blue Castle FAQs

 

Which students use Blue Castle?

All students in UNNC.

 

What if I have been on mobility to UK/Malaysia?

Your actual module marks will be available through the UK/Malaysia . Your study on those campuses will normally appear as credit transfer at a later date on your UNNC record. Your progression status will be viewable through Blue Castle

 

How do I access Blue Castle?

Go to https://bluecastle-cn.nottingham.ac.uk and login using your University username and password.

 

What do I do if I don’t know my username or have forgotten my password?

Contact the helpline 8818 0009 (internal ext 8009)or email ITServiceDesk@nottingham.edu.cn

 

I can’t get into Blue Castle although I have my username and password – what do I do?

Is it that Blue Castle is busy? – The system retries every thirty seconds so please try again and remain logged on until you get through. If you still don’t get through, or you’ve been trying for a while, get in touch with the helpline – 8818 0009 (internal ext 8009) or email ITServiceDesk@nottingham.edu.cn

 

I get an Access Denied message when I try to log in – what should I do?

Try closing down your browser completely and clear your history/cache then reopen. On a PC use the appropriate menu (Tools in Internet Explorer (IE) and Firefox, main menu in Chrome, settings menu on an iPad).

 

When I login using IE the page does not display properly – what should I do?

Close and reopen Blue Castle and when prompted about whether you want to accept secure items select ‘Yes’. (If you select ‘No’ there is in issue with the display.) An alternative solution is to add the Blue Castle site (https://bluecastle-cn.nottingham.ac.uk) to your list of trusted sites through the Internet Options > Security tab, Trusted Sites, Add the URL, Close, Apply and Refresh.

 
When will I be able to see information about my degree/award on Blue Castle?
This information is only relevant to final year students. Key dates are available at the top 
 
When will I be able to see information about my marks on Blue Castle?
Key dates are available at the top
 
When will I be able to see information about my progression on Blue Castle?
This information is only relevant to students who are returning for further years of study. Key dates are available at the top
 
Will I receive an email with my award, my marks and my progression profile?
You will receive an email with your marks and your progression status together with any required resits, but will not receive an email about your award.
 
What do I do if I haven’t received an email?

a) Students will get emails of their marks and progression/resit info only – they do not get an email for their award
b) Check that your mailbox has sufficient space to receive the email
c) Check that the email has not ended up in your spam email
d) Alternatively, log on Blue Castle to view the marks and progression/resit info.

 
How do I find out whether I have to take any resits?
Blue Castle in the My Progression profile and the email about your progression will include any resit requirements and you should check the examination timetable to find out when you are expected to attend. The resits date is published on Blue Castle as scheduled.
 
Can I take my resits overseas?

Yes, please follow the next steps:
Overseas resit examination arrangements

Under what circumstances can I take my resit examinations overseas?
Overseas exam arrangements are only made for students who are normally resident overseas and have external resits;
This also applies to Undergraduate/Postgraduate No Award students (Exchange or Study Abroad Programme)
Please note: Overseas exam arrangements will not be made for students who are on holiday or temporarily overseas during the published examination periods.

How much does it cost to take resit examinations overseas?
There is an administrative charge for taking examinations overseas of RMB 300.00 for each examination period no matter how many individual examinations are taken in that session. You will also be responsible for paying any local charges and/or costs directly to the administering organisation making the local exam arrangements.
For fee payment details, please refer to the Overseas Exams Application Form.

 
What to do if you want to take resit examinations overseas

Step 1 - Contact your School/Department for overseas examination approval
• Please contact the administering School/Department for their approval (you must have permission for each module you wish to take). If you have any enquiries, you can either contact exams@nottingham.edu.cn or your faculty office.
Step 2 - Contact overseas institutions
• The list of approved overseas institutions is for you to choose to sit your exam(s).
• If you choose Nottingham UK campus to sit your exam(s), please contact overseasexams@nottingham.ac.uk directly.
• Please send the confirmation e-mail from the overseas institution you choose to exams@nottingham.edu.cn.
Step 3 - Complete the application form and pay the fee
• Please fill out the Overseas Exam Application Form after you get the confirmation from the overseas institution you choose.
• Please send the completed form back to exams@nottingham.edu.cn by the deadline published on website.
• Pay the relevant fees - RMB 300 to us, payment details are indicated in the form, and please also show us the receipt of payment either by e-mail or hard copy.
Step 4 - Contact your chosen institution for the exam arrangements and take the exams
• Before your first exam you must contact your chosen institution to confirm all final arrangements (exam time/date/location) and pay any local costs.
Take your University ID card with you to your exam(s).

 
When will I see my resit results?
In the majority of cases resit results will be published on Blue Castle in September. The detail date is published on Blue Castle as scheduled.
 
Why can’t I see my award/marks/progression status?

This might be for a number of reasons for instance:
• Your home School has not yet returned a recommendation
• the marks have not been returned (eg you took your examinations overseas and the paper was late being returned)
• you were not in the UNNC when you took those modules (mobility/credit transfer modules will be entered later and actual marks can be accessed either through the UK/Malaysia portal or from the institution at which they were studying)
• you are not a UNNC based student (although students on mobility form UK and Malaysia will be able to see marks for the modules taken here)

 
I want to print my marks out but it doesn’t work – what should I do?

In all common browsers apart from Firefox this should work – this is a known Firefox shortcoming and we can’t solve it. If using Firefox log off and back in using another browser.

If you need official transcript with ASO stamp, please contact Academic Services Office Academic-Service-Office@nottingham.edu.cn and follow the normal procedure of transcript/letter request.

 
What do I do if I disagree with something that I’m seeing?
In the first instance the student should contact their School to discuss their issue.
 
What do I do if I had extenuating circumstances which I have not yet reported?
Refer to the ECs policy in the Quality Manual - http://www.nottingham.ac.uk/academicservices/qualitymanual/assessment/extenuatingcircumstances.aspx. There are time limits on when you may submit ECs – look at the policy.
 
What do I do if I had extenuating circumstances which I have reported and I think they may not have been taken into account?
Your School should have notified you of any action they have taken as a result of a claim for ECs, but if they have not you should contact them in the first instance.
 
What do I do if I want to appeal against a decision about my progression or award?
Refer to the Appeals policy in the Quality Manual - http://www.nottingham.edu.cn/en/academicservices/appeals/home.aspx
 
My friend can see their marks/other info and I can’t – why is that?
Marks and other info may be released later for some students – it is dependent on the School having returned the information. As soon as we have it, we will be publishing it so keep checking back. (Such students should anyway be getting a holding message explaining that we don’t have the info and to check back another time.)