Assessment Results Blue Castle
Students receive assessment results electronically from the Blue Castle website unless a School/Department has advised of other arrangements.
If students have any questions about the results they receive, they should contact their Faculty Office/CPSO at the earliest opportunity. See examples of the screens that students will see in Blue Castle.
13 September 2023
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My Marks (undergraduate and postgraduate students) switched on
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13 September 2023
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My Award (undergraduate and postgraduate students) switched on
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13 September 2023
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My Progression (continuing undergraduate and postgraduate students) switched on
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01 November 2023
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My Marks (postgraduate students) switched on
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01 November 2023
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My Award (postgraduate students) switched on
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01 November 2023
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My Progression (postgraduate students) switched on
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19 February 2024
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My Marks Autumn Semester(undergraduate and postgraduate students) switched on
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19 February 2024
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My Award (undergraduate and postgraduate students) switched on
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19 February 2024
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My Progression (continuing undergraduate and postgraduate students) switched on
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04 July 2024
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My Marks (undergraduate and postgraduate students) switched on
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04 July 2024
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My Award (undergraduate and postgraduate students) switched on
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11 July 2024
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My Progression (continuing undergraduate and postgraduate students) switched on
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Blue Castle FAQs
Which students use Blue Castle?
What if I have been on mobility to UK/Malaysia?
Your actual module marks will be available through the UK/Malaysia mark release portal. Your progression status will be viewable through Blue Castle.
How do I access Blue Castle?
Go to Blue Castle and login using your University username and password.
What do I do if I don’t know my username or have forgotten my password?
I can’t get into Blue Castle although I have my username and password – what do I do?
Is it that Blue Castle is busy? – The system retries every thirty seconds so please try again and remain logged on until you get through. If you still don’t get through, or you’ve been trying for a while, get in touch with the helpline – 8818 0009 (internal ext 8009) or email ITServiceDesk@nottingham.edu.cn
I get an Access Denied message when I try to log in – what should I do?
Try closing down your browser completely and clear your history/cache then reopen. On a PC use the appropriate menu (Tools in Internet Explorer (IE) and Firefox, main menu in Chrome, settings menu on an iPad).
When I login using IE the page does not display properly – what should I do?
Close and reopen Blue Castle and when prompted about whether you want to accept secure items select ‘Yes’. (If you select ‘No’ there is in issue with the display.) An alternative solution is to add the Blue Castle site (https://bluecastle-cn.nottingham.ac.uk) to your list of trusted sites through the Internet Options > Security tab, Trusted Sites, Add the URL, Close, Apply and Refresh.
When will I be able to see information about my degree/award on Blue Castle?
When will I be able to see information about my marks on Blue Castle?
When will I be able to see information about my progression on Blue Castle?
Will I receive an email with my award, my marks and my progression profile?
You will be able to view your award/marks/progression results via Blue Castle (not email) unless otherwise notified.
How do I find out whether I have to take any resits?
Your Faculty Office/CPSO will send email notice for your resit information and arrangement.
When will I see my resit results?
In the majority of cases resit results will be published on Blue Castle in September. The detail date is published on Blue Castle as scheduled.
Why can’t I see my award/marks/progression status?
This might be for a number of reasons for instance:
• Your home School has not yet returned a recommendation.
• The marks have not been returned (e.g. you took your examinations overseas and the paper was late being returned).
• You were not in the UNNC when you took those modules (mobility/credit transfer modules will be entered later and actual marks can be accessed either through the UK/Malaysia portal or from the institution at which they were studying).
• You are not a UNNC based student (although students on mobility from UK and Malaysia will be able to see marks for the modules taken here).
I want to print my marks out but it doesn’t work – what should I do?
In all common browsers apart from Firefox this should work – this is a known Firefox shortcoming and we can’t solve it. If using Firefox log off and back in using another browser.
If you need official transcript with ASO stamp, please see instructions and follow the normal procedure of document request.
What do I do if I disagree with something that I’m seeing?
In the first instance the student should contact their Faculty Office/CPSO to discuss their issue.
What do I do if I had extenuating circumstances which I have not yet reported?
Refer to the ECs policy in the Quality Manual. There are time limits on when you may submit ECs – look at the policy.
What do I do if I had extenuating circumstances which I have reported and I think they may not have been taken into account?
Your Faculty Office/CPSO should have notified you of any action they have taken as a result of a claim for ECs, but if they have not you should contact them in the first instance.
What do I do if I want to appeal against a decision about my progression or award?
My friend can see their marks/other info and I can’t – why is that?
Marks and other info may be released later for some students – it is dependent on the School having returned the information. As soon as we have it, we will be publishing it so keep checking back. (Such students should anyway be getting a holding message explaining that we don’t have the info and to check back another time.)