陈致玮 教授

荣誉教授

诺丁汉大学商学院（中国）

博士学位（不列颠哥伦比亚大学）

硕士学位（新加坡国立大学）

学士学位（新加坡国立大学）

陈致玮博士是哥本哈根商学院（CBS）数字化系教授，宁波诺丁汉大学中国校区（UNNC）商学院的国际商务分析与数字化荣誉教授，中国科学技术大学（USTC）管理学院客座教授，Weizenbaum网络社会研究所高级研究员，悉尼新南威尔士大学信息系统与技术管理学院访问教授研究员。他获得了不列颠哥伦比亚大学的工商管理博士学位（专攻管理信息系统）。他的研究兴趣集中在与数字服务相关的设计和创新问题上，研究成果发表在MIS Quarterly（MISQ），信息系统研究（ISR），管理信息系统期刊（JMIS），信息系统协会期刊（JAIS），美国信息科学与技术学会期刊（JASIST），欧洲信息系统期刊（EJIS），决策支持系统（DSS），信息与管理（I＆M）等领先的同行评审期刊上。除了被任命为MISQ的高级编辑之外，Chee-Wee博士还担任MISQ，I＆M，Internet Research（IntR）和Journal of Management Analytics（JMA）的副主编。此外，目前Chee Wee博士在工业管理与数据系统（IMDS）、工程管理（IEEE-TEM）、JAIS和计算机信息系统杂志（JCIS）的编委会任职，同时担任DSS、I&M和JMIS处理各类特殊问题的编委。最后，Chee-Wee博士是CBS与上海交通大学安泰经济与管理学院（ACEM）联合研究中心的联席主任。

陈致玮博士在哥伦比亚广播公司（CBS）教授本科与研究生的课程。具体而言，他所教授的本科课程中涵盖了与创新技术相关的主题。而对于研究生课程，他则向学生介绍了方法论实践的最新进展和趋势。此外，陈致玮博士还在CBS的高管暑期学校讲授数字平台战略，该校面向高级企业管理层。

陈致玮博士的主要研究领域集中在与各种环境下的数字服务交付相关的设计和创新问题上（例如，电子商贸，电子商务，电子政务，电子医疗，电子市场和移动电子商务）。他尤为感兴趣的是如何从数字服务中提取价值，以及探索当代技术趋势（例如，人工智能（AI），大数据，区块链，游戏化，物联网（IoT）和社交媒体等，从而为创新服务设计做出贡献。

• MISQ，I＆M，IntR及JMA副主编
• DSS、I&M及JMIS编委
• CBS与上海交通大学安泰经济与管理学院（ACEM）联合研究中心联席主任

Refereed Journal Articles

•  Chong, A.Y.L., Lim, E.T.K., Hua, X., Zheng, S., and Tan, C.W. (2018) Business on Chain: A Comparative Case Study of Five Blockchain-inspired Business. Journal of the Association for Information Systems. (forthcoming)
• Trenz, M., Veit, D. and Tan, C.W. (2018) Disentangling the Impact of Multichannel Integration Services on Consumer Behavior in Integrated Sales Channels. MIS Quarterly. (conditionally accepted)
• AbuJarour, S., Wiesche, M., Andrade, A. D., Fedorowicz, J., Krasnova, H., Olbrich, S., Tan, C.W., Urquhart, C., and Venkatesh, V. (2018) ICT-enabled Refugee Integration: A Research Agenda. Communications of the Association for Information Systems. (forthcoming)
• Chen, Y., Cheung, C.M.K., and Tan, C.W. (2018) Editorial Note – Omnichannel Business Research: Opportunities and Challenges. Decision Support Systems (109), pp. 1-4.
• Li, H.X., Gan, C., Liu, Y., Tan, C.W., Deng, Z. and Li, L. (2018) Disentangling the Factors Driving Users' Continuance Intention Towards Social Media: A Configurational Perspective. Computers in Human Behavior (85), pp. 175-182.
• Seo, D., Tan, C.W., and Warman, G. (2018) Vendor Satisfaction of E-Government Procurement Systems in Developing Countries: An Empirical Research in Indonesia. Journal of Information Technology for Development (24:3), pp. 554-581.
• Kazan, E., Tan, C.W., Lim, E.T.K., Sørensen, C. and Damsgaard, J. (2018) Digital Platform Competition: The Case of UK Mobile Payment Platforms. Journal of Management Information Systems (35:1), pp. 180-219.
• Liu, F., Xiao, B., Lim, E.T.K. and Tan, C.W. (2017) The Art of Appeal in Electronic Commerce: Understanding the Impact of Product and Website Quality on Online Purchases. Internet Research (27:4), pp. 752-771. [Emerald Literati Award for Excellence: Highly Commended Paper]
• Woudstra, U., Berghout, E., Tan, C.W., van Eekeren, P. and Dedene, G. (2017) Resource Complementarity and IT Economies of Scale: Mechanisms and Empirical Evidence. Information Systems Management (34:2), pp. 185-199.
• Liu, F., Xiao, B., Lim, E.T.K. and Tan, C.W. (2017) Investigating the Impact of Gender Differences on Alleviating Distrust via Electronic Word-of-Mouth. Industrial Management & Data Systems (117:3), pp. 620-642.
• Liu, F., Tan, C.W., Lim, E.T.K. and Choi, B. (2017) Traversing Knowledge Networks: An Algorithmic Historiography of Extant Literature on the Internet of Things (IoT). Journal of Management Analytics (4:1), pp. 3-34. [Lead Article]
• Tan, C.W., Jiang, W. and Gu, B. (2017) Guest Editorial: Special Issue on Embracing the Internet of Things to Drive Data-Driven Decisions. Journal of Management Analytics (4:1), pp. 1-2.
• Kazan, E., Tan, C.W. and Lim, E.T.K. (2016) Towards a Framework of Digital Platform Competition: A Comparative Study of Monopolistic & Federated Mobile Payment Platforms. Journal of Theoretical and Applied Electronic Commerce Research (11:3), pp. 50-64.
• Tan, C.W., Benbasat, I. and Cenfetelli, R. (2016) An Exploratory Study of the Formation and Impact of Electronic Service Failures. MIS Quarterly (40:1), pp. 1-29. [Lead Article]
• Berghout, E. and Tan, C.W. (2013) Understanding the Impact of Business Cases on IT Investment Decisions: An Analysis of Municipal E-Government Projects. Information and Management (50:7), pp. 489-506.
• Tan, C.W., Benbasat, I. and Cenfetelli, R. (2013) IT-Mediated Customer Service Content and Delivery in Electronic Governments: An Empirical Investigation of the Antecedents of Service Quality. MIS Quarterly (37:1), pp. 77-109.
• Lim, E.T.K., Tan, C.W., Cyr, D., Pan, S.L. and Xiao, B. (2012) Advancing Public Trust Relationships in Electronic Government: The Singapore E-Filing Journey. Information Systems Research (23:4), pp. 1110-1130.
• Tan, C.W. and Benbasat, I. (2009) IT-Mediated Customer Services in E-Government: A Citizen’s Perspective. Communications of the AIS (24:12), pp. 175-198.
• Lim, E.T.K., Tan, C.W. and Pan, S.L., (2007) E-Government Implementation: Balancing Collaboration and Control in Stakeholder Management. International Journal of Electronic Government Research (3:2), pp. 1-28. [Invited Paper]
• Tan, C.W., Pan, S.L. and Lim, E.T.K. (2007) Managing Stakeholder Interests in e-Government Implementation: Lessons Learnt from a Singapore E-Government Project. International Journal of Electronic Government Research (3:1), pp. 61-84. [Reprinted]
• Pan, S.L., Tan, C.W. and Lim, E.T.K. (2006) Customer Relationship Management (CRM) in e-Government: A Relational Perspective. Decision Support Systems (42:1), pp. 237-250.
• Tan, C.W., Pan, S.L., Lim, E.T.K. and Chan, C.M.L. (2005) Managing Knowledge Conflicts in Inter-Organizational Project: An Exploratory Study of the Infocomm Development Authority of Singapore. Journal of the American Society for Information Science and Technology (56:11), pp. 1187-1199.
• Lim, E.T.K., Pan, S.L. and Tan, C.W. (2005) Managing User Acceptance towards Enterprise Resource Planning (ERP) Systems – Understanding the Dissonance between User Expectations and Managerial Policies. European Journal of Information Systems (14:2), pp. 135-149.
• Pan, S.L. and Tan, C.W. (2005) The Roles of Enterprise Systems in an E-Initiative Implementation: A Case Study of PowerCo. International Journal of Information Management (25:3), pp. 241-251.
• Tan, C.W., Pan, S.L. and Lim, E.T.K. (2005) Managing Stakeholder Interests in e-Government Implementation: Lessons Learnt from a Singapore E-Government Project. Journal of Global Information Management (13:1), pp. 31-53.
• Tan, C.W. and Pan, S.L. (2003) Managing E-Transformation in Public Sector: An E-Government Study of Inland Revenue Authority of Singapore (IRAS). European Journal of Information Systems (12:4), pp 269-281.

Refereed Conference Articles

• Liu, X., Li, Y., Lim, E.T.K., Liu, Y., and Tan, C.W. (2019) The Power of Beauty: Leveraging on Deep Learning to Disentangle the Effect of Image Aesthetics on Online Purchase. In Proceedings of the 27^th European Conference on Information Systems (ECIS’19), Stockholm, Sweden, June 8 – 14.
• Langley, D.J., Tan, C.W., and Tel, J-W. (2019) Unraveling the Effects of Organizations’ Response Strategies on Online Social Disapproval. In Proceedings of the 35^th European Group for Organizational Studies (EGOS) Colloquium (EGOS’19), Edinburgh, United Kingdom, July 4–6.
• Cai, Z., Liu, F., Lim, E.T.K., Tan, C.W., and Zheng, E. (2018) Unraveling the Effects of Google Search on Volatility of Cryptocurrencies. In Proceedings of the 39^th International Conference on Information Systems (ICIS’18), San Francisco, California, USA, December 13 – 16.
• Li, Y., Lim, E.T.K., Liu, Y., and Tan, C.W. (2018) Tangiblizing Your Service: The Role of Visual Cues in Online Group Buying. In Proceedings of the 39^th International Conference on Information Systems (ICIS’18), San Francisco, California, USA, December 13 – 16.
• Qin, X., Tan, C.W., and Clemmensen, T. (2018) Unraveling the Influence of the Interplay between Mobile Phones’ and Users’ Awareness on User Experience (UX) of Using Mobile Phone. In Proceedings of 5^th Conference on Human-Work Interaction Design (HWID’18), Espoo, Finland, August 20 – 21.
• Li, Y., Fan, W., Liu, F., Lim, E.T.K., Liu, Y., and Tan, C.W. (2018) “Exploring the Nudging and Counter-Nudging Effects of Campaign Updates in Crowdfunding”. In Proceedings of the 22^nd Pacific Asia Conference on Information Systems (PACIS’18), Yokohama, Japan, June 26 – 30.
• Xiong, B., Jiang, N., Fu, M., Tan, C.W., Lim, E.T.K., and Wang, W. (2018) “Come Rain and Shine? Exploring the Effects of Mobile Weather Forecasting Applications on User Movement Patterns”. In Proceedings of the 22^nd Pacific Asia Conference on Information Systems (PACIS’18), Yokohama, Japan, June 26 – 30.
• Cao, F., Wang, W., Tan, C.W., Lim, E.T.K., and Liu, X. (2018) Are Social Dominance-Based Faultlines Harmful in Crowdsourcing Tournaments? In Proceedings of the 78^th Annual Meeting of the Academy of Management (AoMM’18), OCIS Division, Chicago, Illinois, USA, August 10 – 14. [Best Paper for Organizational Communication and Information Systems Division]
• Razmerita, L., Hockerts, K. N., Kirchner, K., and Tan, C.W. (2018) Collaborative Intentions in a Massive Open Online Course. Presented at 78^th Annual Meeting of the Academy of Management (AoMM’18), MED Division, Chicago, Illinois, USA, August 10 – 14.
• Qin, X., Tan, C.W., Law, E. L-C., Bødker, M., Clemmensen, T., Qu, H., and Chen, D. (2018) Deciphering the Role of Context in Shaping Mobile Phone Usage: Design Recommendations for Mobile Context-Aware Services from a Cross-Cultural Perspective. In Proceedings of the 6^th International Symposium of Chinese CHI (Chinese CHI 2018), Montreal, Canada, April 21 – 22.
• Frey, A., Trenz, M., Tan, C.W. and Veit, D. (2018) On Rapport Uncertainty in the Sharing Economy – Extending the Dimensions of Uncertainty. In Proceedings of the 51^st Hawaii International Conference on System Sciences (HICSS 2018), Waikoloa, Hawaii, USA, January 3 – 6.
• Lundgaard, D., Razmerita, L. and Tan, C.W. (2018) Emergent Collaboration in Large-scale Online Social Networks: A Study of Twitter Interactions in the #BlackLivesMatter-Movement. In Proceedings of the 51^st Hawaii International Conference on System Sciences (HICSS 2018), Waikoloa, Hawaii, USA, January 3 – 6.
• Razmerita, L., Kirchner, K., Hockerts, K. and Tan, C.W. (2018) Towards a Model of Collaborative Intention: An Empirical Investigation of a Massive Online Open Course (MOOC). In Proceedings of the 51^st Hawaii International Conference on System Sciences (HICSS 2018), Waikoloa, Hawaii, USA, January 3 – 6.
• Jiang, N., Tan, C.W., Wang, W., Liu, H. and Gu, J. (2017) Understanding Cooperative Learning in Context-Aware Recommendation Systems: A User-System Interaction Perspective. In Proceedings of the 38^th International Conference on Information Systems (ICIS’17), Seoul, Korea, December 10 – 13.
• Liu, F., Lim, E.T.K., Tan, C.W. and Wang, W. (2017) Uncovering the Boundary-Spanning Role of Information Systems Research in Trans-Disciplinary Knowledge Advancement. In Proceedings of the 38^th International Conference on Information Systems (ICIS’17), Seoul, Korea, December 10 – 13.
• Liu, F., Lim, E.T.K., Tan, C.W. and Xiao, B. (2017) Passing down the Experience: Exploring the Effects of Online Customer Reviews on Service Diagnosticity. In Proceedings of the 38^th International Conference on Information Systems (ICIS’17), Seoul, Korea, December 10 – 13.
• Xiao, X., Hedman, J., Tan, F. T. C., Tan, C.W., Lim, E.T.K., Clemmensen, T., Henningsson, S., Mukkamala, R.R., Vatrapu, R. and van Hillegersberg, J. (2017) Sports Digitalization: An Overview and A Research Agenda. In Proceedings of the 38^th International Conference on Information Systems (ICIS’17), Seoul, Korea, December 10 – 13.
• Gan, C. and Tan, C.W. (2017) Understanding Mobile Social Media Usage: Uses and Gratification Expectancy Model. In Proceedings of the 21^st Pacific Asia Conference on Information Systems (PACIS’17), Langkawi, Malaysia, July 16 – 20.
• AbuJarour, S., Krasnova, H., Andrade, A. D., Krcmar, H., Olbrich, S., Tan, C.W. and Urquhart, C. (2017) Empowering Refugees with Technology: Best Practices and Research Agenda. In Proceedings of the 25^th European Conference on Information Systems (ECIS’17), Guimarães, Portugal, June 5 – 10.
• Abramova, O., Krasnova, H. and Tan, C.W. (2017) How Much Will You Pay? Understanding the Value of Information Cues in the Sharing Economy. In Proceedings of the 25^th European Conference on Information Systems (ECIS’17), Guimarães, Portugal, June 5 – 10.
• AbuJarour, S., Krasnova, H., Wenninger, H., Fedorowicz, J., Olbrich, S., Tan, C.W. and Urquhart, C. (2016) Leveraging Technology for Refugee Integration: How Can We Help? In Proceedings of the 37^th International Conference on Information Systems (ICIS’16), Dublin, Ireland, December 11 – 14.
• Liu, F., Xiao, B., Lim, E.T.K. and Tan, C.W. (2016) Learning by Doing: Understanding the Role of Affordance Informativity in Information Search Performance. In Proceedings of the 37^th International Conference on Information Systems (ICIS’16), Dublin, Ireland, December 11 – 14. [Best Theory Development Paper Nomination]
• Liu, F., Tan, C.W. and Lim, E.T.K. (2016) Synthesizing Knowledge on Internet of Things (IoT): An Algorithmic Historiographical Approach. In Proceedings of the 37^th International Conference on Information Systems (ICIS’16), Dublin, Ireland, December 11 – 14.
• Liu, F., Xiao, B., Lim, E.T.K. and Tan, C.W. (2016) Is My Effort Worth It? Investigating the Dual Effects of Search Cost on Search Utility. In Proceedings of the 20^th Pacific Asia Conference on Information Systems (PACIS’16), Chiayi, Taiwan, June 27 – July 1.
• Liu, F., Xiao, B., Lim, E.T.K. and Tan, C.W. (2016) Searching for What I Want: Understanding the Impact of Anticipatory Search Control on Search Efficiency. In Proceedings of the 24^th European Conference on Information Systems (ECIS’16), Istanbul, Turkey, June 12 – 15.
• Wang, Y., Tan, C.W. and Clemmensen, T. (2016) Do You Get Better User Experiences When You Customize Your Smartphone?: An Experiment with Object and Behavior Based Beliefs and Attitudes. In Proceedings of the 24^th European Conference on Information Systems (ECIS’16), Istanbul, Turkey, June 12 – 15.
• Liu, F., Xiao, B., Lim, E.T.K. and Tan, C.W. (2016) Do Others’ Opinion Matter? Investigating the Impact of Gender Differences on Trustworthiness of e-WOM. In Proceedings of the 49^th Hawaii International Conference on System Sciences (HICSS’16), Kauai, Hawaii, USA, January 5 – 8.
• Kazan, E., Tan, C.W. and Lim, E.T.K. (2015) Disentangling Competition among Platform Driven Strategic Groups: A Comparative Case Study of UK Mobile Payment Platforms. In Proceedings of the 14^th International Conference on Mobile Business (ICMB’15), Fort Worth, Texas, USA, December 12.
• Liu, F., Xiao, B., Lim, E.T.K. and Tan, C.W. (2015) Deciphering Individuals’ Preference for User Generated Content: An Empirical Test of the Impact of Personality on Users’ Processing of Online Review Information. In Proceedings of the 36^th International Conference on Information Systems (ICIS’15), Fort Worth, Texas, USA, December 13 – 16.
• Kazan, E., Tan, C.W. and Lim, E.T.K. (2015) Towards a Research Agenda on Digital Platform Disruption. Presented at the 38^th Information Systems Research Conference in Scandinavia (IRIS38), Oulu, Finland, August 9 – 12.
• Kazan, E., Tan, C.W. and Lim, E.T.K. (2015) Value Creation in Cryptocurrency Networks: Towards a Taxonomy of Digital Business Models for Bitcoin Companies. In Proceedings of the 19^th Pacific Asia Conference on Information Systems (PACIS’15), Singapore, July 5 – 9.
• Rozendal, A., Lim, E.T.K., and Tan, C.W. (2015) Managing Organizational Change in Business-IT Alignment Processes: Lessons from a Public Utility Service Corporation in the Netherlands. In Proceedings of the 23^rd European Conference on Information Systems (ECIS 2015), Münster, Germany, May 26 – 29.
• Stein, M-K., Lim, E.T.K. and Tan, C.W. (2014) Tensions to Frictions? Exploring Sources of Ineffectiveness in Multi-Level IT Use. In Proceedings of the 35^th International Conference on Information Systems (ICIS 2014), Auckland, New Zealand, December 14 – 17.
• Kazan, E., Tan, C.W. and Lim, E.T.K. (2014) Towards a Framework of Digital Platform Disruption: A Comparative Study of Centralized & Decentralized Digital Payment Providers. In Proceedings of the 25^th Australasian Conference on Information Systems (ACIS 2014), Auckland, New Zealand, December 8 – 10.
• Lim, E.T.K., Cyr, D. and Tan, C.W. (2014) Understanding Members’ Attachment to Social Networking Sites: An Empirical Investigation of Three Theories. In Proceedings of the 47^th Hawaii International Conference on System Sciences (HICSS’14), Big Island, Hawaii, USA, January 6 – 9. [Best Paper Nomination]
• Cizel, A., Boonstra, A., Langley, D. and Tan, C.W. (2013) Understanding the Impact of Online Social Networks on Disruptive Innovation. In Proceedings of the 21^st European Conference on Information Systems (ECIS 2013), Utrecht, Netherlands, June 5 – 8.
• Xiao, B. and Tan, C.W. (2012) Reducing Perceived Deceptiveness of E-Commerce Product Recommendation Agents: An Empirical Examination of the Relative Impact of Transparency and Verifiability and the Moderating Role of Gender. In Proceedings of the 18^th Americas Conference on Information Systems (AMCIS 2012), Seattle, Washington, USA, August 9 – 11.
• Lim, E.T.K. and Tan, C.W. (2012) Understanding the Temporal Relationship between Justice and Team Goal Commitment in Virtual Project Teams. In Proceedings of the 16^th Pacific Asia Conference on Information Systems (PACIS’12), Ho Chi Minh City, Vietnam, July 11 – 15. [1^st Runner-Up Award for Outstanding Paper]
• Lim, E.T.K., Cyr, D. and Tan, C.W. (2012) Untangling Utilitarian and Hedonic Consumption Behaviors in Online Shopping. In Proceedings of the 16^th Pacific Asia Conference on Information Systems (PACIS’12), Ho Chi Minh City, Vietnam, July 11 – 15.
• Eseryel, U.Y., Seo, D. and Tan, C.W. (2012) How Does a Blog Become Popular: A Behavioral Approach. In Proceedings of the International Conference on IT Applications and Management 2012 (ITAM-VIII-2012), Istanbul, Turkey, June 28 – 29.
• Xiao, B. and Tan, C.W. (2012) Reducing the Perceived Deceptiveness of E-Commerce Product Recommendation Agents: Impact of Perceived Verifiability and Perceived Similarity. In Proceedings of the 2012 International Conference on e-Commerce, e-Administration, e-Society, e-Education, and e-Technology (e-CASE & e-Tech 2012), Hong Kong, China, March 30 – April 01. [Wen-Shien Chou Memorial Award for Best Paper]
• Arviansyah, Berghout, E. and Tan, C.W. (2011) Evaluation of ICT Investment in Healthcare: Insights and Agenda for Future Research. In Proceedings of the 5^th European Conference on Information Management and Evaluation (ECIME’11), Como, Italy, September 8 – 9.
• Lim, E.T.K., Cyr, D. and Tan, C.W. (2010) Modeling Utilitarian Consumption Behaviors in Online Shopping: An Expectation Disconfirmation Perspective. In Proceedings of the 16^th Americas Conference on Information Systems (AMCIS’10), Lima, Peru, August 12 – 15.
• Tan, C.W., Benbasat, I. and Cenfetelli, R. (2010) Understanding the Antecedents and Consequences of E-Government Service Quality: Transactional Frequency as a Moderator of Citizens’ Quality Perceptions. In Proceedings of the 18^th European Conference on Information Systems (ECIS’10), Pretoria, South Africa, June 6 – 9.
• Tan, C.W., Benbasat, I. and Cenfetelli, R. (2008) Building Citizen Trust towards e-Government Services: Do High Quality Websites Matter? In Proceedings of the 41^st Hawaii International Conference on System Sciences (HICSS’08), Big Island, Hawaii, USA, January 7 – 10.
• Tan, C.W., Benbasat, I. and Cenfetelli, R. (2007) Understanding the Antecedents and Consequences of E-Government Service Quality: An Empirical Investigation. In Proceedings of the 28^th International Conference on Information Systems (ICIS’07), Montréal, Québec, Canada, December 9 – 12.
• Tan, C.W. and Benbasat, I. (2006) Comparing E-Government Development Process Frameworks: Towards an Integrated Direction for Future Research. In Proceedings of the 1^st Mediterranean Conference on Information Systems (MCIS’06), San Servolo, Venice, Italy, October 5 – 9.
• Lim, E.T.K., Pan, S.L. and Tan, C.W. (2005) Enterprise Systems Adoption: A Proposed Contingency Perspective. Presented at the 65^th Annual Meeting of the Academy of Management (AoMM’05), OCIS Division, Honolulu, Hawaii, USA, August 5 – 10.
• Lim, E.T.K. and Tan, C.W. (2005) What You Think Others Think: Influence of Presumed Influence in e-Collaborations. Presented at the 65^th Annual Meeting of the Academy of Management (AoMM’05), OCIS Division, Honolulu, Hawaii, USA, August 5 – 10.
• Tan, C.W. and Lim, E.T.K. (2005) Stakeholder Management: The Effects of Resource Dependency on Trust and Control Strategies. Presented at the 65^th Annual Meeting of the Academy of Management (AoMM’05), OB Division, Honolulu, Hawaii, USA, August 5 – 10.
• Tan, C.W., Pan, S.L. and Lim, E.T.K. (2005) Towards the Restoration of Public Trust in Electronic Governments: A Case Study of the E-Filing System in Singapore. In Proceedings of the 38^th Hawaii International Conference on System Sciences (HICSS’05), Big Island, Hawaii, USA, January 3 – 6.
• Tan, C.W., Lim, E.T.K., Pan, S.L. and Chan, C.M.L. (2004) Enterprise System as an Orchestrator for Dynamic Capability Development: A Case Study of IRAS and TechCo. In Proceedings of the IFIP 8.2 Working Conference: Relevant Theory and Informed Practice (IFIP 8.2 WC 2004), Manchester, England, July 15 – 17, pp. 515-534.
• Tan, C.W., Pan, S.L., Lim, E.T.K. and Chan, C.M.L. (2004) Conflicts in Knowledge Management: Visiting the Hidden Partner. In Proceedings of the 12^th European Conference on Information Systems (ECIS’04), Turku, Finland, June 14 – 16.
•  Chan, C.M.L., Pan, S.L. and Tan, C.W. (2003) Managing Stakeholder Relationships in an e-Government Project. In Proceedings of the 9^th Americas Conference on Information Systems (AMCIS’03), Tampa, Florida, USA, August 9 – 11, pp. 783-791.
• Tan, C.W., Pan, S.L. and Lim, E.T.K. (2003) E-Governance: Towards a Strategic Convergence of Stakeholder Interests. In Proceedings of the 11^th European Conference on Information Systems (ECIS’03), Naples, Italy, June 19 – 21.
• Tan, C.W. and Pan, S.L. (2002) The Role of ES in e-Initiative Implementation: A Case Study of TechCo. In Proceedings of the 6^th Pacific Asia Conference on Information Systems (PACIS’02), Tokyo, Japan, September 2–4, pp. 717 – 730.
• Tan, C.W., Pan, S.L. and Huang, J.C. (2002) Electronic Government Practice in Action: An Evolution of Customer Relationship Management. In Proceedings of the 6^th Pacific Asia Conference on Information Systems (PACIS’02), Tokyo, Japan, September 2 – 4, pp. 273-287.
• Tan, C.W. and Pan, S.L. (2002) ERP Success – The Search for a Comprehensive Framework. In Proceedings of the 8^th Americas Conference on Information Systems (AMCIS’02), Dallas, Texas, USA, August 9 – 11, pp. 925-933.
• Long, H., Tan, C.W. and Leow, W.K. (2001) Invariant and Perceptually Consistent Texture Mapping for Content-Based Image Retrieval. In Proceedings of the International Conference on Image Processing (ICIP’01), Thessaloniki, Greece, October 7 – 10, pp 117-120.

Refereed Workshop Articles

• Razmerita, L. and Tan, C.W. (2017) Disentangling the Effects of Collaborative Social Platforms on Organizational Knowledge Practices and Innovation: A Mixed-Methods Study of a Non-Profit Organization. In Proceedings of the 5^th Changing Nature of Work with ICT Pre-ICIS 2017 Workshop (CNoW’17), Seoul, Korea, December 10.
• Xiong, B., Tan, C.W., Wang, W., Lim, E.T.K., Zhao, Z. and Yu, Y. (2017) Resolving the Innovation Diffusion Paradox in Mobile App Stores: A Brand Equity Perspective. In Proceedings of the 16^th Annual Pre-ICIS Workshop on HCI Research in MIS (HCI/MIS’17), Seoul, Korea, December 10.
• Hage, E. and Tan, C.W. (2016) Online Communication in Organizations Does Not Kill Distance (and Why That Might Be a Good Thing). In Proceedings of the 4^th International Workshop on the Changing Nature of Work (CNoW’16), Dublin, Ireland, December 11.
• Kazan, E., Tan, C.W. and Lim, E.T.K. (2016) The Logic of Digital Platform Disruption: A Research Agenda. Presented at Pre-ICIS Workshop on Service Science and Information Systems Research: Moving Forward to Make a Difference, Dublin, Ireland, December 10.
• Kazan, E., Tan, C.W. and Lim, E.T.K. (2016) Towards a Research Agenda on Digital Platform Disruption. Presented at Pre-ECIS Workshop on Service Science: Perspectives from the Next Generation of Service Scholars, Istanbul, Turkey, June 11.
• Langley, D., Tan, C.W., Worm, D. and Van Den Broek, T. (2015) Online Anti-Brand Herds: a Form of Environmental Turbulence. Presented at Paper Development Workshop of the 75^th Annual Meeting of the Academy of Management (AoMM’15), OCIS Division, Vancouver, British Columbia, Canada, August 7 – 11.
• Lim, E.T.K., Tan, C.W., Seo, D., Cyr, D. and de Vries, K. (2013) An Empirical Investigation of the Impact of Online Product Presentation on Hedonic Web Shopping. In Proceedings of the 12^th Annual Pre-ICIS Workshop on Human-Computer Interaction Research in Management Information Systems (HCI/MIS’13), Milan, Italy, December 15 – 18.
• Eseryel, U.Y., Seo, D. and Tan, C.W. (2011) Opinion Leadership with Social Media. In Proceedings of the Pre-ICIS Workshop for IFIP WG 8.2 Organizations and Society in Information Systems (OASIS’11), Shanghai, China, December 4 – 7.
• Cupido, A., Lim, E.T.K., Tan, C.W. and Cyr, D. (2011) Toward an Inclusive Model of E-Service Quality: A Content Analysis Study of Dutch E-Commerce Websites. In Proceedings of the 10^th Annual Pre-ICIS Workshop on Human-Computer Interaction Research in Management Information Systems (HCI/MIS’11), Shanghai, China, December 4 – 7.
• Tan, C.W., Benbasat, I. and Cenfetelli, R. (2011) Understanding E-Service Failures: Formation, Impact and Recovery. In Proceedings of the 10^th Annual Pre-ICIS Workshop on Human-Computer Interaction Research in Management Information Systems (HCI/MIS’11), Shanghai, China, December 4 – 7.
• Tan, C.W., Benbasat, I. and Cenfetelli, R. (2008) Towards Understanding the Formation and Impact of E-Service Failures. In Proceedings of the 7^th Annual Workshop on Human-Computer Interaction Research in Management Information Systems (HCI/MIS’08), Paris, France, December 13.
• Tan, C.W. and Lim, E.T.K. (2008) Defining Conceptual Modeling Quality: Towards a Coherent Framework of Understanding. In Proceedings of the 18^th Annual Workshop on Information Technologies and Systems (WITS’08), Paris, France, December 13 – 14.
• Xiao, B. and Tan, C.W. (2006) Reducing the Perceived Deception of Product Recommendation Agents: The Impact of Perceived Verifiability and Perceived Similarity. In Proceedings of the 5^th Annual Workshop on Human-Computer Interaction Research in Management Information Systems (HCI/MIS’06), Milwaukee, Wisconsin, USA, December 10 – 13.

Refereed Book Chapters

• Qin, X., Tan, C.W., and Clemmensen, T. (2019) Unraveling the Influence of the Interplay Between Mobile Phones’ and Users’ Awareness on the User Experience (UX) of Using Mobile Phones. In B. R. Barricelli, V. Roto, T. Clemmensen, P. Campos, A. Lopes, F. Gonçalves, and J. Abdelnour-Nocera (eds.), Human Work Interaction Design – Designing Engaging Automation: Revised Selected Papers of the 5^th IFIP WG 13.6 Working Conference. HWID 2018, Cham: Springer, pp. 69-84 (IFIP Advances in Information and Communication Technology, Vol. 544).
• Qin, X., Tan, C.W., Bødker, M., Sun, W. and Clemmensen, T. (2017) Culturally Informed Notions of Mobile Context Awareness – Lessons Learned from User Centered Exploration of Concepts of Context and Context Awareness. In R. Bernhaupt, G. Dalvi, A. Joshi, D. K. Balkrishan, J. O'Neill, and M. Winckler (eds.), Lecture Notes in Computer Science: Human-Computer Interaction – INTERACT 2017, Springer International Publishing, Switzerland, ISBN: 978-3-319-67744-6, pp. 420-440.
• Qin, X., Tan, C.W. and Clemmensen, T. (2017) Context-Awareness and Mobile HCI: Implications, Challenges and Opportunities. In F. F-H. Nah and C-H. Tan (eds.), Lecture Notes in Computer Science: HCI in Business, Government and Organization. Interacting with Information Systems – HCIBGO 2017, Springer International Publishing, Switzerland, ISBN: 978-3-319-58480-5, pp. 112-127.
• Tan, C.W. (2016) Supporting Innovation while Trimming Cost through Persistent Management – JP/Politikens Hus. In N. Bjørn-Andersen (ed.) Cases on IT Leadership: CIO Challenges for Innovation and Keeping the Lights on, Samfundslitteratur, Copenhagen, Denmark, ISBN: 978-87-593-2730-2, pp. 65-75.
• Neben, T., Xiao, B., Lim, E.T.K., Tan, C.W. and Heinzl, A. (2015) Measuring Appeal in Human Computer Interaction: A Cognitive Neuroscience-Based Approach. In F. Davis, R. Riedl, J. vom Brocke, P-M. Léger and A.B. Randolph (eds.), Lecture Notes in Information Systems and Organisation (Volume 10): Chapter 10 – Information Systems and Neuroscience, Springer International Publishing, Switzerland, ISBN: 978-3-319-18701-3, pp. 151-159.
• Tan, C.W., Lim, E.T.K. and Pan, S.L. (2006) E-Government Implementation: Balancing Collaboration and Control in Stakeholder Management. In M.G. Hunter and F.B. Tan (eds.), Advanced Topics of Global Information Management (Volume 5), Idea Group Publishing, Hershey, Pennsylvania, ISBN: 159140924-1, pp. 353-380.
• Tan C.W., Lim, E.T.K. Pan S.L. and Chan, M.L. (2004) Enterprise System as an Orchestrator for Dynamic Capability Development: A Case Study of the IRAS and TechCo. In B. Kaplan, D. Truex, D. Wastell, T. Wood-Harper and J. Degross (eds.), Information Systems Research: Relevant Theory and Informed Practice (IFIP TC8 / WG8.2 Working Conference 2004 – “20^th Year Retrospective”), Kluwer Academic Publishers, 2004, pp. 515-534.
• Tan, C.W. (2004) The Inland Revenue Authority of Singapore: A Case Study of the e-Filing System. In S.L. Pan (eds.), Managing Strategic Enterprise Systems and e-Government Initiatives in Asia: A Case Book (Series on Innovation and Knowledge Management), World Scientific Publishing, Singapore, 180 pages, ISBN: 981-238-907-5.

Books

• Poo, D.C.C., Goh, J.M. and Tan, C.W. (2004) Developing Systems Using J2EE. Pearson Prentice Hall, Singapore, 111 pages, ISBN: 981244646X J2EE.
• Ng, B.Y., Raman, K.S., Tan, C.W., Tan, G.W., Tan, H.P. and Woon, I.M.Y. (2005) Fundamentals of Information Systems (2^nd Edition). McGraw-Hill, Singapore, 95 pages, ISBN: 007-125048-4.