All staff, students, postgraduates and associates are entitled to a University email account.
- accessing email from different ways
- email security
Official University communications by email to staff and students are sent to University email accounts.
To avoid missing important messages, you should check your University email account frequently.
The University provides all users with an email address in the form of:
- email@example.com for undergraduate and postgraduate students
- firstname.lastname@example.org for staff and PhD students
Accessing mail from different ways
Accessing my mail from Web browser
Staff and students can access their email account using a web browser by visiting the Web Email page and entering their University username and password.
Finding email addresses for other users is easy. University email accounts are automatically listed in the Global Address List which is accessible from Outlook and Outlook Web Access. Some email addresses may not give you the permission to use them.
Accessing my mail from outlook client installed in computer
Staff should access their email account from a Windows based computer using Microsoft Outlook. About how to set up outlook on your own computer, please refer to guide.
Accessing my mail from mobile devices
The University mail servers are also configured to allow devices which support active sync or secure IMAP to connect.
Instructions are available for connecting the following devices to email:
Messages with total size more than 25MB will be refused to be delivered by mail system, including email attachment, font, inserted effects.
Measures have been put in place to prevent spam and viruses being delivered to your email account. The email filtering service scans email entering the University network for spam, phishing and viruses before being delivered to your mailbox.
Junk email filter
If there are any suspicious messages, the Microsoft Office 365 junk email filter could helps reduce unwanted email messages in your inbox. Junk email, also known as spam, is moved by the filter away to the junk email folder. While the junk email filter checks your incoming messages automatically, the junk email filter Lists give you more control over what is considered spam. You can add names, email addresses and domains to these lists so the filter allows for messages from sources that you trust, or blocks messages that arrive from specific email addresses and domains that you don't know or trust.
Further information can be found in Policies: