Student Registration FAQs

You are required to complete both online registration and in-person registration as a new student at the start of your course and then re-register at the beginning of each semester (or each academic year for postgraduate research students) as a returning student. This confirms your intention to study at the University of Nottingham Ningbo China and provides you with access to University Services, buildings, Moodle, your personalised timetable, funding (where applicable), and other resources. 

Returning students are required to re-register at the start of each semester (or each academic year for postgraduate research students) by completing online registration. You will receive a registration invite by email once registration has opened for you. The official registration day for returning students for the Autumn Semester of AY2026/27 is 28 September 2026.

When you log in to your NottinghamHub account to register, you should see a tile stating 'Registration - online registration is now open. Please register here'. Select this and follow the steps to complete online registration.

 

Please ensure that you use your newly activated university username and password (not your applicant details). It may also be necessary to clear your cache on a regular basis to ensure you are seeing the most up to date page. If you can see the link to register but you get a blank page when you click on the link, we have found opening the browser in incognito mode can rectify this. Please also save each page as you move through the registration process. Watch our online registration video or step-by-step guide for further guidance.

• How to clear your cache: Google Chrome, Safari, Microsoft Edge and Mozilla Firefox

Once you have completed your online registration you will not be able to revisit the same screens. 

If you have completed assessments in August, the earliest you will be invited to register will be 28 September 2026. This invitation will be dependent on your results which will be released following the Exam Board.

Please make sure you are logging in with your university username and not your applicant ID.

Please note that the online registration for new students will be open from 11 August 2026. If you try to complete your online registration before you have received your registration invitation email, you will not see the Registration tile and will not be able to complete registration.

If you have completed your online registration you will not be able to revisit the same screens for Registration tile. If the registration tile still exists, please follow the steps to complete online registration.

If you are unable to move on to the next screen, it is usually because you have not completed and saved information on an earlier screen.

 

Make sure you complete all sections, this may include ticking boxes and selecting no for sections that are not relevant to you. You can view this video on our website that goes through how to complete online registration. 

 

New students, makes sure you are logging in with your University username and not your application details. If you have been logged in with your applicant details we would also recommend clearing your cache or trying a different browser.

• How to clear your cache: Google Chrome, Safari, Microsoft Edge and Mozilla Firefox

Please log in to NottinghamHub to see whether the Registration tile still exists. If you cannot revisit the same screens for registration, please contact the Academic Services Office directly at academic-service-office@nottingham.edu.cn. If the registration tile still exists, please follow the steps to complete online registration.

You may check your NottinghamHub Online Registration Status via Application Hub: In Progress if incomplete, and Complete after finished. Please note that the NottinghamHub Online Registration Status is maintained manually by the Academic Services Office. Please allow 1-2 working day(s) for the status to be updated after you complete online registration in NottinghamHub.

This will depend if you are retaking in attendance or without attendance:

• Retake in Attendance: If you choose to take the re-sit and first-sit assessment as an external candidate (retake student) in the 2026-2027 academic year and decide to study the modules with attendance, you must complete online registration via NottinghamHub, and you should receive an email inviting you to register.
• Retake without attendance: By choosing ‘without attendance’, you will not need to register.

The NottinghamHub Online Registration Status in Application Hub is maintained manually by the Academic Services Office. Please allow 1-2 working day(s) for the status to be updated after you complete the online registration in NottinghamHub. Thank you for your patience. 

No. As a continuing student studying abroad or on an exchange away from UNNC, you are not required to complete the UNNC online registration.

Please refer to the video guide to update your personal information in NottinghamHub.             

Unfortunately, this cannot be updated via registration. To request an update to the name and/or ID on your student record, you’ll need to complete the name/ID update request form. As part of the form, you’ll be asked to provide evidence that supports the update(s) being requested.

Unfortunately, this cannot be updated via registration. To request an update to the name, gender and/or national ID number on your student record, you’ll need to complete the name/gender/ID number update request form. 

 

New students may not change their personal information during the three-month new student identity verification period following registration. 

Please don't worry. Just complete registration as normal. The system will be updated in due course provided your transfer has been approved.

If the online registration is not completed by the end of the sixth teaching week, you will be deemed to have withdrawn from the University.

Please complete in-person registration on time in accordance with the New Student Welcome arrangements and disregard the warning displayed in NottinghamHub. For details of the official in-person registration date, please refer to the New Student Welcome Guide. 

UG&PGT student will receive a system reminder email from your UNNC email box asking you to apply for Return from Interruption of Study to confirm whether you are coming back on the agreed date at the end of June or December, depend on your approved proposed date of return, and you are required to submit the application at least one month prior to your return. The application is also available on Student Portal Service Cards Section (http:// portal.nottingham.edu.cn). You will receive a registration invite by email once registration has opened after you have completed the resuming study procedures.

 

For PGR students, please contact Graduate School (graduateschool@nottingham.edu.cn) for instruction.

If you are unable to attend the in-person registration on the official registration day but expected to arrive before the registration deadlines due to health reasons or force majeure circumstances, please apply for late registration via Application Hub in advance. If approved, the registration date can be extended for a maximum of two weeks from the 1^st teaching day (DDL: 16 October 2026). 

If your return is conditional upon proof of fitness, medical evidence issued by a Chief /Associated Chief Physician at an AA or AA+ hospital in China or equivalent status hospital overseas is required. Translations of documents also need to be provided if they are not in English.

All students:

• Personal ID, offer Letter, and supporting evidence

Additional documents required by specific student category

• PGR Students: Supervisor Agreement
• New Students under 18: Parental Informed Consent Letter

Late arrival cannot be considered as an extenuating circumstance. You will be responsible for catching up on any work missed.

If you fail to arrive the campus by the last working day of the second teaching week (DDL: 16 October 2026), you will be deemed to have waived your right to register at the University.

If you have only completed in-person registration as part of the registration process, you will receive email reminders from the Academic Services Office to complete the online registration before the final registration deadline. Failure to complete the online registration within the specified timeframe would result in the student’s records being closed. 

If you registered using your UNNC email address or incorrect ID information, you may need to unlink your current contact details and link your account to your preferred ones. Please follow the guidance to proceed.

No, you must register using the same passport number you provided during the application stage; otherwise you may be unable to locate your enrolment details on the platform and therefore cannot proceed with personal information confirmation.

 

To request an update to the passport number on your student record, you’ll need to complete the ID number update request form. Once approved, the updates shall be reported to Chinese Service Center for Scholarly Exchange (CSCSE) at the end of December.

Please contact academic-service-office@nottingham.edu.cn to request the deletion of your previously confirmed records on the platform. We will notify you once this has been completed, after which you may log back in to confirm and upload your correct/complete offer letter again.

As part of the new-student information-confirmation process, you are asked to confirm the personal information and programme title under which you were admitted. If the programme title is consistent with your admitted programme, please confirm directly. Your new programme title following programme transfer will be reported to Chinese Service Center for Scholarly Exchange (CSCSE) at the end of December.