When I chose UNNC after my college entrance examination, I did not realize the difficulty of an English teaching system. The listening problem was a huge challenge for me especially in English class and examination. I always did self-study after school and it occupied me a lot of sleep time.
It was in the summer vacation before I went to UNNC that I firstly saw a word named DS which full name was Disability Support in the admission brochure. I did not considered myself as a disabled person at that time.
UNNC students always receive an email from DS at the beginning of each term to introduce the service. I knew the staff in DS since the preliminary year, and there was only one staff in DS as Disability Support had just started in Ningbo campus. The first year was busy for me as I participated in a lot of activities and competitions, but I was always embarrassed during the classes. I could only understand a few words and could not distinguish some words which sound similar. Due to the self-esteem, I always pretended that I could catch up with the class and understood what the lecturers said. The bad experience did not improve even after wearing the hearing-aids. I was dispirited and self-doubt.
DS sent me an email said they could help me after I contacted them. After a discussion with the staff in DS, a Support Plan was designed baesed upon my condition, such as sending me ppts and notes before each class. For the examinations, which included a listening test, alternative exams were arranged which allwed me to take exams separately with some modifications of the listening part. It did save me and gave me confidence to take the examinations.
But I failed in the interview part of the examination. People with hearing difficulties are often afraid to speak to others and I am no exception. I was always worried about my pronunciations and embarrassed to ask people to repeat. DS understood my condition and appointed a staff in CELE to help me improve my pronunciations. The staff taught me a few sessions and recorded alphabet for self-study. It was really helpful, I felt more confident to speak English after these sessisons.
In Year two and three, the pressure of study was much higher than before and I was depressed. My personal progress was far more behind to the teaching scheme, and I was so anxious to complete the coursework in time. Therefore, I went to DS to ask for help again. Extra tutorials were arranged weekly, note-taker was arranged by excellent classmates which greatly release my stress. Most important of all, I was allowed to apply for extensions for coursework which ensured me extra time to complete the coursework. In the most stressful period, I went to Counseling on campus which also relieve my pressure and improve confidence.
Finally, I graduated and went to UCL for further study. DS as well as other staff in UNNC supported me in my whole college life. Without them, I may not graduate. Therefore, I would like to express my deeply gratitude to all people who supported me in UNNC.