Appointments can be made within the opening hours:

Monday – Friday

9am—12:30 pm and 2pm—5pm.

Please note we do not offer counselling appointments after hours or during the weekend.


The best way to make an appointment is to email:

  To make an appointment

How does our appointment system run?




If you are unable to contact the University Counselling Service, there are other services on campus to help in an emergency.   

On campus 24 hours: phone numbers

Off campus services and hotlines



Visit us

The University Counselling Service is temporarily located on the Portland Building Room 324-327. If you face the front door of Portland Building with Starbucks on your right hand, please enter the building and then make a left turn. You will find the stairs, come to third floor and walk straight you'll find the waiting room 324 is on the right side.

Click here to see the direction